JAMES SHRECKENGOST
CA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
Work History
Quality Assurance and Quality Control Specialist
TEKsystems
05.2022 - 08.2023
- Conducted thorough inspections of applications to ensure compliance with company standards for covid 19 rent relief.
- Reviewed documentation for accuracy, ensuring all reports met regulatory requirements.
- Collaborated with teams to identify and resolve quality-related issues.
Customer Service Representative
Seasonal Visions International
03.2021 - 04.2022
- Processed orders and returns accurately, ensuring timely fulfillment of customer requests.
- Resolved customer inquiries and issues through effective communication and problem-solving techniques.
- Improved resolution time with effective problem-solving for customer complaints.
Project Management Intern
LinkedIn
06.2020 - 01.2021
- Coordinated project timelines and deliverables to ensure alignment with stakeholder expectations.
- Assisted in the development of project documentation, including status reports and meeting agendas.
- Gained exposure to various phases of the project management process while working closely with experienced professionals in the field.
Warehouse Team Member
Hayward Airport Home Appliance
04.2019 - 09.2019
- Operated forklifts and pallet jacks to efficiently move inventory across warehouse floor.
- Coordinated daily shipping and receiving activities to ensure timely order fulfillment.
- Loaded, unloaded, and moved material to and from storage and production areas.
Education
Full Stack Developer -
Code Academy
12.2025
Project Management Associate - Project Management, Interpersonal Communication, Business Communication, Excel, Microsoft Project, Agile Project management, Professional Skills
Year Up
San Jose, CA01.2023
Bachelors in Science - Business Administration with an emphasis in Program Management & Marketing
Mission College
San Jose, CA01.2023
Code Fellows
Seattle, Washington08.2021
Skills
- Customer service
- Critical thinking
- Team collaboration
- Data entry
- Microsoft Excel
- Deadline oriented
- Work Planning and Prioritization
- Active listening
Medical Leave 2024 - 2025
I took time off to recover from an illness that has since been resolved. I am now eager and fully ready to re-engage in the workforce.
Timeline
Quality Assurance and Quality Control Specialist
TEKsystems
05.2022 - 08.2023
Customer Service Representative
Seasonal Visions International
03.2021 - 04.2022
Project Management Intern
LinkedIn
06.2020 - 01.2021
Warehouse Team Member
Hayward Airport Home Appliance
04.2019 - 09.2019
Full Stack Developer -
Code Academy
Project Management Associate - Project Management, Interpersonal Communication, Business Communication, Excel, Microsoft Project, Agile Project management, Professional Skills
Year Up
Bachelors in Science - Business Administration with an emphasis in Program Management & Marketing
Mission College
Code Fellows