Cecil Woodard
Fort Myers,FL
Summary
Dynamic customer service professional with proven expertise in cash handling and for maintaining composure in high-pressure situations while ensuring great customer service. Looking to advance my growth.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
McDonald's Restaurant
Fort Myers, FL
04.2025 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Customer Service Cashier
Wendy's
Fort Myers, FL
04.2024 - 02.2025
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
General Studies
Island Park High School
Fort Myers, FLSkills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash handling
- Cash register operation
- Customer complaint resolution
- Guest services
- Cash management
- Product knowledge
- Customer focus
- Payment processing
- Cash handling expertise
- Customer inquiries
- POS system operation
- Refund handling
- Inventory management
- Payment collection
- Merchandise restocking
- Up-selling techniques
- Customer relationship management (CRM)
- Product merchandising
- Multitasking and organization
- Calm demeanor
References
- Rebecca Rodak : 239-413-2417
- Richelle Mason :239-478-4388
- Duwayne Mason :239-470-9764
Timeline
Customer Service Cashier
McDonald's Restaurant
04.2025 - Current
Customer Service Cashier
Wendy's
04.2024 - 02.2025
General Studies
Island Park High School