Summary
Overview
Work History
Education
Skills
Timeline
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Cecile Clarke

Elmont,NY

Summary

Proactive and detail-oriented professional with 12 years of experience and a proven knowledge of effectively managing in store partnerships, leadership, customer service and accelerated growth. Aiming to leverage my abilities to successfully help your company achieve its goals

Overview

12
12
years of professional experience

Work History

Wholesale Field Manager Assistant

Tory Burch
New York, New York
08.2021 - 12.2023
  • Ensure that each customer receives outstanding customer service by providing a customer friendly environment which includes acknowledging every customer and engaging clients through the details and stories of product
  • Responsible for growing and evolving distribution across Northeast region within Bloomingdale's & Nordstrom.
  • Oversee multiple categories of the business including Handbag & Footwear.
  • Interconnect with the Northeast Management Team weekly basis about business trends, inventory & strategic plans
  • Support HBG & Footwear Specialist within Bloomingdale's & Nordstrom with Sales, Product Knowledge and Strategic Plans
  • Collaborated with cross-functional team members to develop individual action plans to meet stated business deliverables and KPIs
  • Support merchandising and floor moves based on seasonal change, business needs and trends
  • Communicate regularly with Department & Visual Manager in business needs and seasonal marketing
  • Support Product Knowledge seminars for HBG and Footwear to improve Sale Associate sales.

Marc Jacobs Specialist

Bloomingdale's 59th Street
New York, New York
09.2016 - 03.2020
  • Ensure that each customer receives outstanding customer service by providing a customer friendly environment which includes acknowledging every customer and engaging clients through the details and stories of product
  • Communicate regularly with the Department Manager and Vendor regarding sales and stock needs to drive top line sales along with opportunities and challenges
  • Leverage product knowledge to increase sales by educating and assisting the customer in making the best choice
  • Educate peers on product knowledge and is aware of promotional calendar
  • Serve as a Role Model/Mentor to new hires
  • Develop a repeat-business customer base in order to regularly communicate: upcoming events, new merchandise, and product replenishment to increase incremental sales
  • Utilize all training tools provided to be well versed in all aspects of the brand on a regular basis
  • Participate in all inventory and cycle counts and maintenance.

GUESS Sales Associate

Queens Center Mall
New York
03.2012 - 09.2016
  • Maintain an awareness of all product knowledge information, merchandise promotions, and advertisements
  • Aware of fashion trends with use of product knowledge to create and suggest items for customers to match their needs
  • Processing E-Commerce Order and Store to Store transfers
  • Assist in floor moves, merchandising, display maintenance, and preparing inventory.

Education

Bachelor of Arts - Visual Arts

SUNY College at Old Westbury
Old Westbury, NY
05.2022

Marketing CUNY

Baruch College of The City University of New York
New York, NY
05.2019

Business Administration

Nassau Community College
Garden City, NY
01.2013

Skills

  • Microsoft Word (WPM 60), Powerpoint, and Outlook
  • G Suite, Docs, Gmail, Slides, and Drive
  • Strategic Planning
  • Customer Service
  • Schedule & Coordinating
  • Business Analysis & Reporting
  • Business growth opportunities
  • Administration and Reporting

Timeline

Wholesale Field Manager Assistant

Tory Burch
08.2021 - 12.2023

Marc Jacobs Specialist

Bloomingdale's 59th Street
09.2016 - 03.2020

GUESS Sales Associate

Queens Center Mall
03.2012 - 09.2016

Bachelor of Arts - Visual Arts

SUNY College at Old Westbury

Marketing CUNY

Baruch College of The City University of New York

Business Administration

Nassau Community College

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Cecile Clarke