Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cecilia Alvarez Rueda

Santa Barbara,CA

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

4
4
years of professional experience
2021
2021
years of post-secondary education

Work History

Customer Service Representative

Dominos Pizza Inc.
Santa Barbara
04.2021 - Current
  • Assisted customers with inquiries and product information.
  • Handled customer complaints with empathy and professionalism.
  • Collaborated with team members to improve service quality.
  • Maintained up-to-date knowledge of company products and services.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Developed strong customer relationships to encourage repeat business.
  • Participated in training sessions to enhance service skills and knowledge.

Education

Olive Grove Charter School
Santa Barbara

Skills

  • Complaint resolution
  • Product knowledge
  • Service quality improvement
  • Team collaboration
  • Effective communication
  • Positive and professional
  • Active listening
  • Conflict resolution

Languages

Spanish
Limited

Timeline

Customer Service Representative

Dominos Pizza Inc.
04.2021 - Current

Olive Grove Charter School
Cecilia Alvarez Rueda