Results-driven Store Manager with a proven track record in operations management, budget oversight, and team leadership. Adept at enhancing customer service and driving sales through strategic scheduling and employee training.
Overview
8
8
years of professional experience
Work History
General Store Manager
T-Mobile
Ennis
08.2024 - Current
Managed daily store operations and ensured compliance with company standards.
Trained and supervised staff to enhance customer service skills.
Coordinated inventory management and maintained stock levels effectively.
Developed schedules to optimize staff efficiency during peak hours.
Resolved customer inquiries and complaints to improve satisfaction rates.
Analyzed sales reports to identify trends and inform merchandising strategies.
Fostered a positive work environment through team-building initiatives.
Oversaw daily operations of store, including inventory, and supply restocking, cash-handling and assisting customers.
Inspected store premises regularly to maintain cleanliness and a safe working environment.
Recruited, hired, trained, supervised, evaluated, and managed staff members.
Monitored staff performance and provided feedback to ensure service standards were met.
Met budget targets by controlling expenses and eliminating wasteful behaviors.
Developed and managed annual budget for the store.
Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
Ensured compliance with all safety regulations and procedures in the store.
Implemented promotional campaigns to drive customer engagement and sales.
Production Worker
Pilgrim's
Ennis
06.2023 - 04.2024
Operated machinery for processing poultry products efficiently and safely.
Maintained cleanliness and sanitation standards in production areas consistently.
Collaborated with team members to meet daily production goals effectively.
Conducted quality checks on products to ensure compliance with safety standards.
Production Worker
Russel Stover Candies
Corsicana
06.2021 - 08.2022
Operated machinery for processing poultry products efficiently and safely.
Maintained cleanliness and sanitation standards in production areas consistently.
Collaborated with team members to meet daily production goals effectively.
Store Manager
Taco Bell
Corsicana
03.2018 - 05.2021
Managed daily operations to ensure smooth service and product availability.
Trained and supervised staff to maintain high customer service standards.
Recruited, trained and supervised new employees.
Scheduled employee shifts to optimize coverage during peak hours.
Conducted daily store operations, including opening and closing procedures and cash handling.
Managed daily banking activities such as deposits and withdrawals.
Enforced health and safety regulations for a compliant work environment.
Updated and maintained store signage and displays.