CECILIA ANDREW-CORTEZ
Des Moines
Summary
I would like to obtain a position to further my knowledge in the medical office field.
Overview
9
9
years of professional experience
Work History
Surgical Care Coordinator
The Iowa Clinic P.C.
West Des Moines
12.2024 - 01.2025
- Scheduled patient's surgeries.
PATIENT EXPERIENCE REPRESENTATIVE
THE IOWA CLINIC
West Des Moines
08.2019 - 12.2024
- In the medical imaging department, we are responsible for scheduling, checking in/out patients, running insurances, accepting copays, answering multi-line phones, APN/ABN, and petty cash
- We use several programs in our workday, such as: Carestream, Allscripts, Group Management, and Epic
SUBJECT MATTER EXPERT
COGNIZANT TECHNOLOGY SOLUTIONS
08.2015 - 05.2017
- Handled inbound customer service calls regarding customer's orders
Education
MEDICAL OFFICE SPECIALIST -
DMACC
12.2019
Skills
- Teamwork
- Microsoft products
- Radiology modalities
- Typing (45-48 wpm)
- CPT codes
- ICD-10 codes
- Pre-authorizations
- Insurance knowledge
- Medical terminology
- Scanning into patient charts
- Carestream
Timeline
Surgical Care Coordinator
The Iowa Clinic P.C.
12.2024 - 01.2025
PATIENT EXPERIENCE REPRESENTATIVE
THE IOWA CLINIC
08.2019 - 12.2024
SUBJECT MATTER EXPERT
COGNIZANT TECHNOLOGY SOLUTIONS
08.2015 - 05.2017
MEDICAL OFFICE SPECIALIST -
DMACC