Elizabeth Villatoro
Brooklyn
Summary
Reliable and organized healthcare professional with over 3 years of experience supporting surgical teams and coordinating patient care in a busy hospital setting. Strong background in administrative tasks such as scheduling, insurance verification, and medical documentation, with a focus on clear communication and patient support. Comfortable working with diverse teams and navigating fast-paced environments, whether in healthcare, education, or hospitality. I am detail-oriented, approachable, and adaptable while still balancing multiple responsibilities.
Overview
6
6
years of professional experience
Work History
Surgical Care Coordinator
Mount Sinai Health System
Valley Stream
08.2022 - 07.2025
- Provided comprehensive administrative support to surgeons, nurses, and professionals in a fast-paced hospital setting.
- Assisted with coding procedures with insurance providers and billing teams to verify patient coverage, and secure prior authorizations for surgical procedures.
- Serve as the primary point of contact for patients undergoing surgery, providing clear communication regarding procedure details, pre-op/post-op instructions, and follow-up care.
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheets, or other software applications.
Resident Advisor
Long Island Lutheran High School
Greenvale
09.2023 - 09.2024
- Supported and supervised a diverse community of international students, fostering a safe, welcoming, and culturally inclusive residential environment.
- Assisted with planning and implementing campus events, programs, and activities.
- Addressed student concerns regarding residence hall policies, procedures, or other issues.
Server
REVEL
Garden City
01.2019 - 08.2022
- Skilled at multitasking in a high-energy setting, providing fast service, and maintaining a clean and organized work area.
- Operated POS systems to input customer orders and make transactions.
- Managed multiple tables efficiently while maintaining attention to detail, timing, and customer satisfaction.
Education
Associate of Science - Computer Science
Columbus State Community College
Columbus, OH01-2019
Skills
- Patient coordination
- Data entry (CPT and ICD-10 coding)
- Electronic Health Records (EHR) systems, such as EPIC, Athena, and Allscripts
- Microsoft Office (Excel, Outlook, Word)
- Prior authorization and pre-certification
- Customer service
Languages
Spanish
Native/ Bilingual
Timeline
Resident Advisor
Long Island Lutheran High School
09.2023 - 09.2024
Surgical Care Coordinator
Mount Sinai Health System
08.2022 - 07.2025
Server
REVEL
01.2019 - 08.2022
Associate of Science - Computer Science
Columbus State Community College
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