Cecilia Avelar

Glendale Heights,IL

Summary

Current college student who is a proven leader and effective problem-solver, adept at enhancing team productivity by over 20% at Qdoba Mexican Eats for 5 years through innovative workflow strategies and staff management. Excels in training and mentoring, fostering a culture of teamwork and collaboration. Demonstrates adaptability and a commitment to excellence, significantly improving customer satisfaction.

Overview

years of professional experience

Certification

Work History

Supervisor

Qdoba Mexican Eats

06.2019 - Current

Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.

Education

No Degree - Nursing

College of DuPage

Glen Ellyn, IL

05.2027

High School Diploma -

Glenbard East High School

Lombard, IL

05.2019

Skills

Training and mentoring
Goal-Oriented
Staff Management
Employee Motivation
Problem-Solving

Multitasking Abilities
Time Management
Adaptability and Flexibility
Reliability
Teamwork and Collaboration

Certification

Nursing assistant training program

Languages

English

Native or Bilingual

Spanish