Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cecilia Guerrero

Seguin,TX

Summary

Accomplished Medical Assistant with a proven track record at Ross Dermatology, enhancing patient satisfaction and clinic efficiency through expert patient care coordination and medical supply management. Skilled in HIPAA compliance and known for exceptional customer service, I consistently contribute to positive health outcomes and streamlined clinic operations.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Medical Assistant

Ross Dermatology
06.2020 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.

Esthetician

Ross Dermatology
06.2020 - Current
  • Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
  • Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
  • Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
  • Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
  • Sterilized equipment for patient treatments.
  • Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
  • Recommended retail products for at-home use.
  • Advised clients on proper home-care regimens.
  • Analyzed skin condition and made appropriate product recommendations.
  • Fostered friendly, warm, and exceptional customer experience.
  • Stocked treatment rooms with proper supplies.
  • Assessed condition of clients' skin in order to make recommendations to improve skin quality.
  • Developed personalized treatment plans for clients experiencing acne or other skin issues, leading to improved complexion over time.
  • Developed customized facial treatments for individual clients to address specific skin care needs.
  • Conducted thorough skin analysis, identifying potential issues and recommending appropriate interventions.

Allergy Specialist

Ross Dermatology
06.2020 - Current
  • Led educational seminars for colleagues focused on emerging trends in allergy diagnostics and treatment options available in clinical practice today.
  • Increased patient satisfaction by consistently providing compassionate care and addressing concerns promptly.
  • Collaborated with other healthcare professionals to provide a multidisciplinary approach to allergy care.
  • Stayed up-to-date with the latest research in allergy medicine, ensuring that patients received cutting-edge treatments when needed
  • Diagnosed or treated allergic or immunologic conditions.
  • Ordered skin prick, IgE RAST and other tests to isolate likely allergens.
  • Implemented immunotherapy procedures to help desensitize patients to severe allergens.
  • Provided patients with education regarding conditions and treatments to help address concerns.

Education

High School Diploma -

Seguin High School
Seguin, TX

Skills

  • HIPAA Compliance
  • Patient Scheduling
  • Customer Service
  • Medical terminology knowledge
  • Medical Terminology
  • Direct Patient Care
  • Clinical Documentation
  • Patient-focused care
  • Data Entry
  • Reliable team player
  • Procedure Assistance
  • Electronic Health Records
  • Electronic Medical Records
  • Compassionate
  • CPR
  • Specimens collection and processing
  • Medical Procedures
  • Professionalism and Ethics
  • Insurance Verification
  • Maintaining confidentiality
  • Appointment Setting
  • Compassionate caregiver
  • Patient Care Coordination
  • Sterilization techniques
  • Medical supply inventory
  • Equipment Sterilization
  • Sterile technique
  • Trustworthy companion
  • Adaptable
  • Simple dressings

Certification

  • CPR/AED Certification – American Heart Association or Red Cross.
  • Permanent Makeup Artist Certification – Society of Permanent Cosmetic Professionals.

Timeline

Medical Assistant

Ross Dermatology
06.2020 - Current

Esthetician

Ross Dermatology
06.2020 - Current

Allergy Specialist

Ross Dermatology
06.2020 - Current

High School Diploma -

Seguin High School

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Cecilia Guerrero