Focused in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Skillful in advising current and potential clients on insurance coverage plans and processing applications, payments and corrections. Resourceful, bilingual and versatile professional with reputation for consistently achieving an ambitious sales goal. Four years of experience within State Farm.
Overview
26
26
years of professional experience
1
1
year of post-secondary education
Work History
Insurance Agent Sales Specialist
State Farm
San Rafael, CA
09.2018 - Current
Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
Managed over 30 customer calls per day.
Increased sales from 0 to over 20/month in 3 years.
Quoted and calculated premium rates for policies using State Farm proprietary platforms.
Sold auto, home, life and other various insurance products to individuals within assigned territory using consultative selling techniques.
Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
Created sources for continuous client referrals within community and with businesses using extensive networking skills.
Improved operations through consistent hard work and dedication
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
Document Translator
Freelancer
Novato, CA
11.2015 - Current
Consulted specialized dictionaries, thesauruses and reference books to identify closest equivalents for nuanced terminology, words and phrases.
Replicated flow, style and overall meaning of original texts.
Conferred with subject matter experts and other colleagues to establish precise understanding of specialized concepts.
Applied cultural understanding to discern specific meanings beyond literal written words.
Read 50 books in 5 months for time sensitive need for Random House Mondadori, providing feedback on best.
Translated documents in English to Spanish.
Corrected and rewrote hundreds of Encyclopedia articles.
Translator English to Spanish
KulaBrands
Novato, CA
08.2017 - 11.2017
Molded translation to reflect intended meaning and audience reading level.
Translated and adapted social messaging, online content and marketing collateral.
Stayed current on new expressions and cultural changes impacting language translation.
Wrote 80 short scripts in 3 months to achieve customers time sensitive goals.
Creative Copywriter
Channel Plus Spain
Madrid, Spain
12.1998 - 05.2015
Wrote advertising copy for broadcasting content on 2 different TV channels.
Edited content produced by senior executives, modifying text to conform to company-wide branding standards and publication guidelines.
Collaborated with creative director and copywriting team in completing client projects from planning to on-time completion of quality deliverables.
Reviewed and edited final copy for accuracy and oversaw production.
Produced original, creative content for promotional advertisements and marketing materials.
Collaborated with fellow writers in development of brand content, maintaining consistency with brand marketing and message strategies
Drafted scrips for video-based communications, formatting copy specifically for visual presentation and video production needs
Presented clients with unique copy options based on overall marketing objectives
Encylopedia Articles Writer and Proofreader
Micronet
Madrid, Spain
11.1996 - 07.2000
Researched content and grammatical issues to check accuracy of information, 100% reliable.
Followed established guidelines to maintain style quality and consistency in produced content.
Delivered articles to customer within specific timeframes.
Participated in team-building activities to enhance working relationships, leader on creating Special Featured Online Game for Encyclopedia.
Checked and corrected grammatical and spelling errors in diverse documents.
Proved successful working within tight deadlines and fast-paced atmosphere.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Worked flexible hours; night, weekend, and holiday shifts.
Education
Certificate - Theory, Techniques And Practice of Scriptwriting
GYM De Ideas Luminosas I And II, By ABCguionistas
Online
09.2014
8 Years of Workshops - Creative Writing
School of Creative Writing By Clara Obligado
Madrid,Spain
06.2014
BA - Journalism/ Communications
Universidad Complutense De Madrid
Madrid, Spain
06.1992
Master of Arts - Film And Video Production
C.E.V.
Madrid, Spain
1987.09 - 1988.06
Skills
Advertising Copy
Microsoft Office
Terminology Compilation
Scientific Papers Rewrites
Legal Documentation Rewrites
Oral and Written Communication
Analytical and Critical Thinking
Cultural Awareness
Data Entry
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Insurance Agent Sales Specialist
State Farm
09.2018 - Current
Translator English to Spanish
KulaBrands
08.2017 - 11.2017
Document Translator
Freelancer
11.2015 - Current
Creative Copywriter
Channel Plus Spain
12.1998 - 05.2015
Encylopedia Articles Writer and Proofreader
Micronet
11.1996 - 07.2000
Master of Arts - Film And Video Production
C.E.V.
1987.09 - 1988.06
Certificate - Theory, Techniques And Practice of Scriptwriting
Insurance Customer Service Specialist at Brian Moore State Farm & Brent Holman State FarmInsurance Customer Service Specialist at Brian Moore State Farm & Brent Holman State Farm