Cecilia Hickok
Rosharon
Summary
Accomplished professional with expertise in financial reporting, cash management, and team leadership, seeking to leverage strong analytical and communication skills as an Accounts Receivable Manager. Proven ability to improve cash flow processes and manage collections activities efficiently. Ready to contribute to a dynamic team and drive financial success.
Overview
13
13
years of professional experience
Work History
Accounts Receivable Manager
IES Residential
01.2025 - 04.2025
- Created and managed monthly financial reports for accounts receivable, aged receivables, collections activities, customer payments, and other related metrics.
- Managed daily banking activities such as deposits, transfers, ACH payments, wire transfers.
- Monitored the accuracy of invoices generated from the billing system.
- Trained new employees on Accounts Receivable processes and procedures.
- Initiated research and executed corrections on posting issues.
- Assisted controller with postings to general ledger and monthly closings.
- Established policies and procedures for Accounts Receivable operations to ensure compliance with legal regulations and internal controls.
Global Accounts Receivable Manager
TEAM Industrial Services Inc
03.2022 - 01.2025
- Managed daily banking activities such as deposits, transfers, ACH payments, wire transfers.
- Resolved disputes regarding past due invoices or discrepancies between invoices and purchase orders.
- Created and managed monthly financial reports for accounts receivable, aged receivables, collections activities, customer payments, and other related metrics.
- Collaborated with internal teams such as sales staff to ensure accuracy of customer data in company systems.
- Produced daily and monthly reports for finance department and senior management.
- Developed processes to improve cash flow and downsize receivables.
Lead Collection Specialist
TEAM Industrial Services Inc
08.2018 - 03.2022
- Utilized problem-solving and critical thinking abilities to assess individual debtor situations and determine best course of action.
- Negotiated payment plans with debtors to ensure timely payments.
- Performed skip tracing activities to locate debtors who had moved or changed contact information.
- Successfully negotiated payment plans with delinquent customers, demonstrating strong interpersonal and communication skills.
Cash Application Specialist
TEAM Industrial Services Inc
06.2015 - 08.2018
- Verified accuracy of billing data and revised any errors.
- Prepared itemized statements, bills, and invoices, and record amounts due for items purchased and services rendered.
- Performed general administrative tasks, such as answering telephones, scheduling appointments and ordering supplies and equipment.
- Resolved discrepancies in accounting records.
- Assisted in month end close process by preparing journal entries related to cash applications.
- Researched customer account information when needed to resolve outstanding balances.
Interim AR Manager
Oil States Energy Services
01.2012 - 06.2015
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Applied cash and wires to corresponding customer accounts based on remittance details provided by customers.
- Worked in paperless environment to accomplish assignments electronically.
Education
Certification - Accounting and Information Systems
Alvin Community College
Skills
- Account analysis
- Team management
- Financial reporting
- Critical thinking
- Effective communication
- Cash management
- Software integration Microsoft AX & Microsoft Dynamics
Timeline
Accounts Receivable Manager
IES Residential
01.2025 - 04.2025
Global Accounts Receivable Manager
TEAM Industrial Services Inc
03.2022 - 01.2025
Lead Collection Specialist
TEAM Industrial Services Inc
08.2018 - 03.2022
Cash Application Specialist
TEAM Industrial Services Inc
06.2015 - 08.2018
Interim AR Manager
Oil States Energy Services
01.2012 - 06.2015
Certification - Accounting and Information Systems
Alvin Community College
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