Cecilia Johnson
Stafholt Health & Rehabilitation
Ferndale,WA
7
years of professional experience
Experienced with medical billing processes, including claim submission and follow-up. Utilizes knowledge of insurance guidelines to ensure accurate and timely billing. Track record of effective communication and problem-solving, consistently supporting healthcare providers' financial goals. Keen eye for detail and extensive cash handling experience.
Work History
Business Office Manager
2 Years 2 Months- Manage full-cycle billing for Medicare, Medicaid, private insurance, HMOs and private pay
- Verified insurance eligibility upon admission and tracked claims to ensure timely payment.
- Posted daily checks, EFT/ACH, and manual remittance deposits to resident accounts, reconciling cash batches and compiling bank deposits.
- Oversee resident personal funds and trust accounts, ensuring accurate weekly and monthly reconciliations in compliance with state regulations.
- Acted as primary point of contact for residents and families on billing inquiries, financial obligations, and Medicaid applications.
Insurance Follow-up Specialist
1 Year 2 Months- Resubmitted primary, secondary, and tertiary claims for Medicaid and Managed Care Plans.
- Communicate with third party representative as necessary to complete claims processing or to resolve problems with claims.
- Coordinated insurance claim follow-ups to ensure timely resolution and payment processing.
- Analyzed denied claims and developed corrective action plans to improve approval rates.
- Collaborated with healthcare providers to gather necessary documentation for claims submission.
Accounts Payable Coordinator
1 Year 11 Months- Matched purchase ledger invoices to purchase orders for accurate financial processing.
- Recorded debit and credit memos to maintain account integrity.
- Executed check run process and facilitated ACH deposits.
- Reconcile credit card statements.
Medical Billing Specialist
2 Years 9 Months- Orchestrated day-to-day operations of the billing department, including medical coding, payment posting, accounts receivable and collections.
- Recorded incoming payments and adjustments to accounts.
- Facilitated recurring automated and credit card payments, streamlining billing processes for improved cash flow.
- Updated and organized customer accounts receivable files for easy access.
Education
Associate of Arts - Accounting And Finance
Skills
Claim submission
Payment posting
Insurance verification
Patient billing
Denial management
ICD-10 proficiency
Medicare and medicaid process
Timeline
Business Office Manager
Stafholt Health & Rehabilitation
05.2024 - 07.2026Read More
Insurance Follow-up Specialist
Skagit Regional Health
02.2024 - 04.2025Read More
Accounts Payable Coordinator
Chuckanut Bay Foods
01.2022 - 12.2023Read More
Medical Billing Specialist
Fourth Corner Neurosurgical Associate
03.2019 - 12.2021Read More
Kinman Business University
Associate of Arts from Accounting And Finance
Read More