Cecilia Lara
Oak Lawn,IL
Summary
Dynamic professional with a proven track record at USMC Camp Lejeune, excelling in data management and customer communication. Recognized for enhancing customer satisfaction through effective problem-solving and meticulous attention to detail. Skilled in database administration and maintaining confidentiality, contributing to organizational success and operational efficiency.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
6
6
years of professional experience
Work History
Administrative Clerk
USMC Camp Lejuene
05.2014 - 09.2017
- Entered data into system and updated customer contacts with information to keep records current.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Input data and processed system change to generate accurate reports.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
- Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
- Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
- Contributed to project success by providing administrative support to various teams as needed.
- Supported auditors by efficiently compiling requested documentation.
- Supported efficient data management, entered and updated records in database to ensure accuracy and completeness.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Informed and supported business leaders through consistent communication and administrative support duties.
Restaurant Manager
Fresh Food Management
05.2011 - 09.2013
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
- Managed staff schedules and maintained adequate coverage for all shifts.
Education
No Degree - Accounting And Finance
Richard Daley College
Chicago, IL05-2026
High School Diploma -
Benito Juarez Academy
Chicago, IL06-2006
Skills
- Attention to detail
- Clerical support
- Maintaining confidentiality
- Verbal and written communication
- Problem-solving
- Database entry
- Customer follow-up
- Database administration
- Supply ordering
- Taking directions
Languages
Spanish
Native or Bilingual
Timeline
Administrative Clerk
USMC Camp Lejuene
05.2014 - 09.2017
Restaurant Manager
Fresh Food Management
05.2011 - 09.2013
No Degree - Accounting And Finance
Richard Daley College
High School Diploma -
Benito Juarez Academy
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