Cecilia Leon
Chicago,IL
Summary
Dedicated and loyal banking professional with 30+ years in expertise in financial savings management and cash handling. Including a career progression from bank teller to savings counselor. Committed to delivering exceptional customer service and ensuring regulatory compliance.
Overview
31
31
years of professional experience
Work History
Savings Counselors
Hoyne Savings Bank
Chicago, IL
06.2001 - 12.2024
- Open new accounts such as savings, checking's, certificate of deposit, and IRA for new and existing customers.
- Conducted savings and retirement investing for diverse client groups.
- Balance check books for customers
- Process incoming mail including checks, closing account letters and various legal documents
- Perform credit reviews for fraudulent activity using Ofac
- Posted checking and money market account rates
- Use the daily balance method to calculate the interest on your account
- Advise customers on new products such as checks, Zelle, and portal access.
- Oversee the night deposit box next business day and properly deposit money for customer with manger supervision.
- Create letters of verification for customers
Bank Teller
Hoyne Savings Bank
Chicago, IL
04.1994 - 06.2021
- Assist customers with deposits, withdrawals, and other banking transactions
- Provide information to customers about our services
- Balance cash drawers and reconcile discrepancies
- Adhere to all banking regulations and security procedures
- Process savings withdrawals and cash checks by verifying endorsements, reviewing bank accepted
identification and ensure check validity - Process incoming night deposits.
- Prepare loose coin for counting and rolling.
- Gather CTR information
Education
High School Diploma -
Thomas Kelly High School
Chicago, IL05-1985
Skills
- Financial transactions management
- Cash drawer balancing
- Regulatory compliance
- Banking terminology
- Customer service
- Bilingual- Spanish
- Cash handling accuracy
- Opening and closing procedures
- Fraud detection
- Payment processing
- Banking operations
- Investment banking services
- Check book balancing
Languages
Spanish
Native or Bilingual
Timeline
Savings Counselors
Hoyne Savings Bank
06.2001 - 12.2024
Bank Teller
Hoyne Savings Bank
04.1994 - 06.2021
High School Diploma -
Thomas Kelly High School