Cecilia Mccray
Las Vegas,NV
Summary
Detail-oriented and dependable professional with 10+ years of customer-facing experience transitioning into remote data entry. Skilled in handling confidential information, performing quality checks, and using digital tools with accuracy and efficiency. Adept at self-managing, meeting deadlines, and staying focused in independent work environments. Seeking a fully remote position that allows flexibility and work-from-anywhere capabilities.
Overview
12
12
years of professional experience
Work History
Call Transfer Agent
Hilton Grand Vacations
Las Vegas
04.2024 - Current
Maintain digital records and update customer profiles across internal systems
• Meet performance metrics in a fast-paced remote sales environment
• Communicate clearly via phone and digital platforms
Content Moderator
Telus International
Las Vegas, NV
07.2020 - 10.2023
• Reviewed user-generated content for accuracy, policy compliance, and safety
• Tagged data and added metadata to optimize digital tracking and classification
• Escalated high-risk content and ensured consistent adherence to quality targets
• Handled high-volume digital workflows with strict attention to detail
Sales and Artistry Consultant
Anastasia Beverly Hills Inc.
Las Vegas
03.2018 - 07.2020
Managed reporting and product tracking across multiple retail systems
• Developed and organized data-driven sales strategies for events
• Balanced client engagement with administrative planning and cosmetic consultations.
Retail Artist
Mac Cosmetics
Las Vegas, NV
05.2013 - 12.2018
Maintained product inventory systems and client records
• Scheduled services and managed appointments in a fast-paced retail setting
Met and maintained quota through sales & cosmetic consultations.
Education
University of Phoenix
Las VegasSkills
- Compliance awareness
- Financial aid
- Microsoft office
- Deadline oriented
- Transaction processing
- Payment systems
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Active listening
- Effective communication
- Detail-oriented
- Self motivation
Timeline
Call Transfer Agent
Hilton Grand Vacations
04.2024 - Current
Content Moderator
Telus International
07.2020 - 10.2023
Sales and Artistry Consultant
Anastasia Beverly Hills Inc.
03.2018 - 07.2020
Retail Artist
Mac Cosmetics
05.2013 - 12.2018
University of Phoenix