Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
AssistantManager
Cecilia Oyola

Cecilia Oyola

secretary
Pawtucket,RI

Summary

Dynamic professional with a friendly demeanor and a proven track record at Srealty Inc. Skilled in customer service and problem-solving, I excel in fast-paced environments, fostering teamwork and collaboration. Known for maintaining confidentiality and developing strong relationships, I effectively support colleagues and clients alike. Experienced with managing office communications, schedules, and records. Utilizes strong organizational and multitasking skills to ensure smooth office operations. Track record of effective communication and problem-solving in dynamic environments.

Overview

19
19
years of professional experience

Work History

Secretary

Srealty Inc
08.2023 - Current
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.

Childcare Provider

Child Care Services
11.2015 - 06.2023
  • Developed strong relationships with families, providing regular updates on child progress and establishing trust.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Developed age-appropriate activities and crafts to engage children.
  • Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
  • Enforced rules and managed behavior through developmentally appropriate discipline.

Janitor

Bnos malka belz
01.2019 - 12.2021
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
  • Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
  • Kept building spaces premises clean inside
  • Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
  • Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.

Serafina

Room Service
09.2013 - 11.2016
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Office Cleaner

signature
05.2006 - 10.2008
  • Dusted and polished furniture, surfaces and equipment. to remove dust and grime.
  • Cleaned desks, office equipment, walls, files, ledges, and countertops by dusting surfaces.
  • Sanitized office spaces bathrooms and kitchens to maintain hygienic work environment for employees and visitors.
  • Maintained high standards of cleanliness with thorough restroom sanitation, including scrubbing toilets, sinks, and floors.
  • Vacuumed and mopped floors to remove dirt and debris and maintain clean and safe work environment.

Education

High School Diploma -

Richmond Hill
: 89-30 114th St, Richmond Hill, NY 11418
06-2005

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving

Verbal and written communication

Office administration

Appointment scheduling

File management

Employee communications

Bookkeeping

Scheduling

Office management

Documentation and recordkeeping

Customer relations and communications

Multitasking and time management

Confidentiality

Phone reception

Languages

English
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Secretary

Srealty Inc
08.2023 - Current

Janitor

Bnos malka belz
01.2019 - 12.2021

Childcare Provider

Child Care Services
11.2015 - 06.2023

Serafina

Room Service
09.2013 - 11.2016

Office Cleaner

signature
05.2006 - 10.2008

High School Diploma -

Richmond Hill

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