Cecilia Savage
Kent,OH
Summary
Versatile and dedicated professional with experience at Summa Health System - Akron Campus, excelling in patient care and team collaboration. Demonstrated HIPAA compliance and exceptional customer service, enhancing patient trust and satisfaction. Proven ability in multitasking and phlebotomy, significantly contributing to efficient and compassionate healthcare delivery.
Overview
10
10
years of professional experience
Work History
Server
Firehouse Bar And Grill
11.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Medical Assistant
Summa Health System - Akron Campus
05.2024 - 11.2024
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Environmental Services Housekeeper
Summa Health System - Akron Campus
03.2022 - 05.2024
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Maintained confidentiality of sensitive information related to patients mental health history in accordance with HIPAA regulations.
- Contributed to a positive therapeutic environment by maintaining cleanliness and organization within the facility.
Assistant Manager, Customer Service
Belleria Pizzeria
03.2015 - 03.2022
- Provided exceptional support to management, assisting in daily operations and decision-making processes.
- Managed inventory levels effectively, reducing waste while ensuring availability of necessary products/services at all times.
- Created a positive work environment for staff members, promoting teamwork and employee morale.
- Improved customer satisfaction by addressing and resolving customer complaints in a timely manner.
Education
Medical Assistant Degree - Medicine
Aultman College
05-2024
High School Diploma -
Rootstown High School
05-2019
Skills
- Strong work ethic
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Direct patient care
- Data entry
- Phlebotomy
- Electronic medical records
- Exceptional customer service
- Memory retention
- Professional appearance
Timeline
Server
Firehouse Bar And Grill
11.2024 - Current
Medical Assistant
Summa Health System - Akron Campus
05.2024 - 11.2024
Environmental Services Housekeeper
Summa Health System - Akron Campus
03.2022 - 05.2024
Assistant Manager, Customer Service
Belleria Pizzeria
03.2015 - 03.2022
Medical Assistant Degree - Medicine
Aultman College
High School Diploma -
Rootstown High School
Similar Profiles
Samantha ErnestSamantha Ernest
Bartender at Firehouse Bar and GrillBartender at Firehouse Bar and Grill
Ashten PrevostAshten Prevost
Cook at Firehouse Bar And GrillCook at Firehouse Bar And Grill
Trey HopkinsTrey Hopkins
Server at Firehouse Bar and GrillServer at Firehouse Bar and Grill