Summary

Overview

Work History

Education

Skills

Timeline

Cecilia Soldenwagner

Kenosha,WI

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

8

8

years of professional experience

Work History

Manager

Scoops Ice Cream & Candy

Kenosha , WI

2016.07 - Current

Coached, mentored and trained team members in order to improve their job performance.
Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
Resolved conflicts between employees by providing guidance on company policies and procedures.
Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Provided leadership during times of organizational change or crisis situations.
Analyzed customer feedback data to develop action plans for improving services offered.
Organized special events such as conferences or training sessions for employees.
Scheduled interviews for potential candidates and conducted reference checks prior to hire.

Education

BBA - Business

University of Wisconsin - Parkside

Kenosha, WI

Skills

Workforce Management
Operations Management
Business Development
Staff Development

Marketing
Staff Training and Development
Product Management
Brand Management

Timeline

Manager

Scoops Ice Cream & Candy

2016.07 - Current

BBA - Business

University of Wisconsin - Parkside