Cecilia Soto
Hollister,CA
Summary
Seasoned Operations Manager and talented leader with 10 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
10
10
years of professional experience
Work History
Operations Manager
Down the Line Plumbing Inc.
06.2022 - Current
- Proficiently review, process, and accurately input all company expenses into QuickBooks
- Employ informed decision-making skills to assess equipment and vehicle purchases in alignment with current financial status
- Ensure acquisition and meticulous maintenance of all city business licenses, keeping them up to date
- Conduct thorough research on insurances and diligently negotiate for the most competitive pricing during renewal periods
- Manage all aspects of Accounts Payable and Accounts Receivable responsibilities with precision
- Execute payroll processing efficiently and effectively to ensure timely completion
- Demonstrate professional and articulate communication skills when interfacing directly with customers and coordinating schedules for technical personnel
- Oversee all Human Resources functions, including onboarding for new hires and handling terminations with tact and compliance.
Operations Manager
Gallaher Co. dba 1 Hour Drain
07.2020 - 01.2023
- Skillfully manage the owner's calendar, coordinate travel arrangements including flight bookings, and orchestrate company events with precision
- Exercise discretion and sound judgment in approving vendor payments in accordance with the company's financial standing
- Proficiently extract and analyze financial reports such as Income Statements and Balance Sheets to inform strategic decision-making
- Conduct thorough monthly analysis of financial data, identifying discrepancies and implementing necessary corrections and adjustments
- Provide oversight for managers' sales performance and profitability, ensuring alignment with organizational objectives
- Develop comprehensive budgets for materials, labor, and management expenses pertaining to large-scale projects, optimizing resource allocation and financial planning.
Project Administrator
Gallaher Co. dba 1 Hour Drain
02.2016 - 07.2020
- Experienced Project Administrator with a proven track record of effectively supporting Superintendents and Project Managers in the management of a high volume of daily projects
- Skilled in maintaining seamless communication with Property/Regional Managers, subcontractors, vendors, and in-house technicians through both email and phone channels
- Proficient in coordinating project timelines and schedules, ensuring efficient workflow and timely completion of tasks
- Responsible for overseeing the daily management of job schedules for a team of 25+ in-house technicians, including accurate job documentation, cost analysis, and invoicing
- Demonstrated ability to accurately track material expenses, manage subcontractor/vendor invoices, and promptly invoice customers for services rendered.
Administrator
Delsur Construction Enterprises
09.2014 - 01.2017
- Initiating contact with potential leads through cold-calling and employing persuasive communication techniques to secure appointments for consultations with homeowners
- Coordinated and oversaw the weekly payment process for subcontractors and managed payroll operations effectively
- Managed the procurement of materials and coordinated the delivery of inventory to ensure timely availability for projects
- Facilitated contract processing by entering pertinent details into the project management system, generated essential spreadsheets for meticulous budget tracking, and outlined the requisite steps to commence project initiation
- Facilitated seamless coordination of timelines between homeowners and subcontractors to ensure project milestones are met efficiently.
Education
BS Business Admin Option Management -
CSU East Bay
01.2020
AA Business Administration -
San Jose City College
01.2014
Skills
- Financial reporting and analyzing
- General accounting duties such as A/P and A/R
- General HR duties, such as onboarding and terminations
- Dispatcher for 20 team members
- Budgeting for large scale projects
- Team leader to techs and high level executives
- Microsoft Office, QuickBooks and Google Suite
- Operations Oversight
- Cost analysis and savings
Languages
Spanish
Native or Bilingual
Timeline
Operations Manager
Down the Line Plumbing Inc.
06.2022 - Current
Operations Manager
Gallaher Co. dba 1 Hour Drain
07.2020 - 01.2023
Project Administrator
Gallaher Co. dba 1 Hour Drain
02.2016 - 07.2020
Administrator
Delsur Construction Enterprises
09.2014 - 01.2017
BS Business Admin Option Management -
CSU East Bay
AA Business Administration -
San Jose City College
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