Organized and dependable candidate successful at managing multiple priorities with a positive attitude, over 17 years of customer service experience. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
1
1
Language
Work History
Medical Billing Assistant
Medi-Management Systems, Inc.
04.2024 - Current
Liaised between patients, insurance companies, and billing office.
Prepared billing statements for patients and verified correct diagnostic coding.
Collected payments and applied to patient accounts.
Reconciled accounts receivable to general ledger.
Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
Adhered to established standards to safeguard patients' health information.
Posted payments and collections on regular basis.
Linen Runner, Guest Request
Yaamava' Resort & Casino
03.2022 - 02.2023
Responsible for bringing in clean Linen and taking solid linen out for pick up.
Attend to guest request in timing matter with amenities, towels, water, coffee.
Strip rooms after guest departure.
Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
Handled all customer service issues quickly to maintain high satisfaction levels.
Managed over 50 customer calls per day
Caregiver
Massenzo Family
01.2006 - 01.2019
Provide care to two small children
Serve meals and snacks according to age and dietary restrictions
Schedule daily activities designed to encourage social and emotional growth
Transport children to and from school and activities
Maintain safe environment for children and manage recreational equipment
Assist children with homework after school
Transported individuals to events and activities, medical appointments, and school events
Dental Assistant/Oral Maxillofacial Surgery Assistant
Loma Linda School of Dentistry
09.2001 - 01.2006
Assisted in variety of implants, sinus, periodontal, and grafting surgeries
Ordered supplies, implants, and instruments
Worked in dental front office scheduling appointments and collecting payments
Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Prepared patient x-rays and images for dentist review.
Documented patient dental health information, medical history, and vital signs for future reference.
Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
Education
GED Certificate -
Inland Career Education Center
San Bernardino, CA
Certificate - Dental Assisting And Dental Radiology
Nova Institute of Health Technology
Los Angeles, CA
Certificates - Medical Billing And Coding
ABC Adult School
Cerritos, CA
07.2023
Skills
Strong communication and interpersonal skills
Exceptional time management and organizational skills
Ability to make decisions and prioritize multiple tasks
Patient Billing
Clerical Support
Customer Service
Electronic Claims
ICD-10 Coding
Medisoft
Payment Processing
Bank Statement Reconciliation
Bulk filing
Mail Sorting
Payment posting
CPT Knowledge
Claims Processing
HIPAA Compliance Certification
Certification
Medical Billing and Coding
Medical Terminology and Anatomy
Electronic Health Records-ERH
HIPAA Training Handbook for Physicians Practice
Introduction to Medical Occupations
Keyboarding
Dental Assisting
Dental Radiation Safety
Quickbooks Online
Excel Essentials
Timeline
Medical Billing Assistant
Medi-Management Systems, Inc.
04.2024 - Current
Linen Runner, Guest Request
Yaamava' Resort & Casino
03.2022 - 02.2023
Caregiver
Massenzo Family
01.2006 - 01.2019
Dental Assistant/Oral Maxillofacial Surgery Assistant
Loma Linda School of Dentistry
09.2001 - 01.2006
GED Certificate -
Inland Career Education Center
Certificate - Dental Assisting And Dental Radiology
Nova Institute of Health Technology
Certificates - Medical Billing And Coding
ABC Adult School
Similar Profiles
Ganga Bhavani PalaparthiGanga Bhavani Palaparthi
Accounting Executive at Jubilee Medi systemsAccounting Executive at Jubilee Medi systems
Certified Leadership Coach & Trainer at Medi Publishing & Medi Coaching Institute (MCI)Certified Leadership Coach & Trainer at Medi Publishing & Medi Coaching Institute (MCI)