CED DRICKA JONES
Newton,Ga
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
5
5
years of professional experience
Work History
Customer Service Associate
State of Georgia
Newton, GA
09.2023 - Current
- Screens and registers applications for all OFI Eligibility programs offered as required
- Performs general office management duties, including keyboarding, filing, generating, and managing correspondence.
- Provides/coordinates services to clients, families, and partners that call or visit the local office.
- Maintains confidential records
- Uses Microsoft Office Suite and/or standard software applications typically used in a corporate office environment to perform daily work assignments.
Safety Partner
Phoebe Putney Health System
Albany, GA
11.2020 - 11.2023
- A Safety Partner is intended to promote a safe environment for individuals who are unable to be left alone for long periods, and who require consistent monitoring
- The primary duties of this position include sitting with patients at risk of suicide, falls, wandering, self-harm, or other risk behaviors enabling patients to maintain function during their hospital stay.
- Provided physical support to patients to assist in performing daily living activities.
Cashier
Chick-Fil-A
Albany, GA
08.2019 - 04.2020
- Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.
- Helped customers find specific products, answered questions, and offered product advice.
- Delivered a high level of customer service to patrons using active listening and engagement skills.
Education
Associate of Applied Science - Business Healthcare Technology
Albany Technical College
Albany, GA12-2025
High School Diploma -
Westover Comprehensive High School
Albany, GA05.2020
Skills
- Critical Thinking
- Patient Safety
- Organization and Efficiency
- Customer Service-Oriented
- Reliable and Punctual
References
References available upon request.
Timeline
Customer Service Associate
State of Georgia
09.2023 - Current
Safety Partner
Phoebe Putney Health System
11.2020 - 11.2023
Cashier
Chick-Fil-A
08.2019 - 04.2020
Associate of Applied Science - Business Healthcare Technology
Albany Technical College
High School Diploma -
Westover Comprehensive High School
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