Cedquettia Doggett
Houston,TX
Summary
Expertise in managing personal, corporate, and small business accounts and building long term relationship with members. Experience in managing and resolving account issues in bank branches and via phone. Quick leaner, self-motivated, hardworking, responsible person, eager to work and determined to accomplish tasks. Provide in depth customer service and performs extremely well in team environment.
Overview
13
13
years of professional experience
Work History
Mortgage Loan Processor
TDECU
03.2020 - 07.2023
- Handled any conditions sent from underwriting departments.
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Set up and completed loan submission packages.
- Employment Verification
- Verifying funds in accounts
Member Champion
TDECU
12.2013 - 03.2020
- Opens and maintains deposit accounts including savings, checking, certificates, and specialty accounts. Responsible for working with the most complex account types and maintenance requests.
- Completes loan and new account applications, loan interviewing and funding Builds consumer loan packages with attention to detail to ensure they are error free. Implements corrections if assigned. Responsible for navigating the most complex consumer loan types and situations, as well as maintenance thereof.
- Achieves personal sales goals by cross-selling platform products such as checking and savings, credit cards, loans, CDs Money Markets and making partner referrals to insurance, investments and mortgage. Builds and maintains required knowledge of TDECU products and services in order to cross-sell.
Assistant Store Manager
Cash Store
09.2010 - 11.2013
- Provide exceptional customer service with every existing and potential customer
- Educate customers on all product offerings
- Process loan applications and make loans
- Safeguard and maintain customer records
- Make collection calls on overdue loans
- Open and close the store
Education
No Degree -
Texas Southern University
Houston, TXDental Assistant -
Pinnacle Dental Houston
Houston, TX05.2006
High School Diploma -
Worthing High School
Houston, TX05.2005
Skills
- Legal Compliance
- Credit Limit Establishment
- Financial Document Review
- Microsoft Office
- Resolve Paperwork Errors
- Loan Paperwork
Timeline
Mortgage Loan Processor
TDECU
03.2020 - 07.2023
Member Champion
TDECU
12.2013 - 03.2020
Assistant Store Manager
Cash Store
09.2010 - 11.2013
No Degree -
Texas Southern University
Dental Assistant -
Pinnacle Dental Houston
High School Diploma -
Worthing High School
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