Cedra Porter
Rancho Cordova,USA
Summary
Dynamic Case Coordinator with more than 5 years of experience in Personal Injury Law case coordination.
Experienced with case management, client support, and service coordination. Utilizes strategic planning to ensure timely resolution of cases and optimal client satisfaction. Knowledge of conflict resolution and empathetic communication to foster positive client relationships.
Overview
7
7
years of professional experience
Work History
Case Coordinator
Curtis Legal Group
Sacramento, CA
08.2024 - Current
- Administered client follow-up, data collection, clinical monitoring and coordination with primary health care providers.
- Open and managed insurance claims while serving as primary liaison with adjusters and carriers.
- Managed tracking and organization of medical records, bills, and police reports.
- Facilitated timely identification and resolution of lien and subrogation issues to ensure compliance and mitigate risks.
- Managed over 120 assigned cases in 2025.
- Drafted and finalized legal documents, including demands.
Case Manager
Triumph Law Firm
Folsom, CA
08.2019 - 07.2024
- Provided regular updates to clients regarding the status of their cases and addressed any questions or concerns they had.
- Developed strong relationships with local healthcare providers to facilitate prompt referrals for client treatment needs.
- Opened claims and Communicated with insurance adjusters to negotiate fair settlements for clients' personal injury claims.
- Organized and maintained medical records and billing documentation.
- Facilitated organization and management of investigation reports, including police reports.
- Prepared demand letters detailing clients' accident-related expenses and requested compensation amounts.
- Participated in strategy meetings with attorneys to discuss best course of action for each case.
Education
Family Studies -
Sacramento State
Sacramento, CA09-2026
Associate of Arts - Psychology
Sierra College
Rocklin, CA05-2023
Skills
- Client assessment
- Legal research
- Deadline management
- Active listening strengths
- Excellent communication
- Quality assurance
- Case oversight
- Document review
Timeline
Case Coordinator
Curtis Legal Group
08.2024 - Current
Case Manager
Triumph Law Firm
08.2019 - 07.2024
Associate of Arts - Psychology
Sierra College
Family Studies -
Sacramento State