Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cedria Washington

West Palm Beach

Summary

Friendly and welcoming with excellent communication skills and positive attitude. Familiar with customer service principles and adept at managing administrative tasks. Committed to creating seamless and pleasant experience for guests.

Developed interpersonal and organizational skills in fast-paced, customer-focused environment. Specialized in managing front desk operations, handling inquiries, and providing exceptional service. Seeking to transition into new field, bringing strong foundation in customer relations and administrative tasks.

Offering strong aptitude for customer service and willingness to learn and grow in dynamic environment. Contributes foundational understanding of administrative duties and front desk operations. Ready to use and develop communication and organizational skills in role.

Overview

2
2
years of professional experience

Work History

Front Desk Team Member

Youfit
12.2024 - Current
  • Enhanced guest satisfaction by efficiently managing check-in and check-out processes.
  • Assisting Gym members with their needs
  • Participated in regular training sessions to remain current on industry trends and best practices in hospitality.
  • Contributed to a positive work atmosphere through consistent professionalism and teamwork with colleagues.
  • Opening store Monday- Friday
  • Organizing things to do before starting shift
  • Communicating with members regarding their payments on their account and needs to have a great account .

Front Desk Security Guard

Securitas Security Services USA
06.2023 - 01.2024
  • Supported event coordination efforts by assisting with setup, crowd control, and post-event cleanup as required.
  • Diffused tense situations involving disgruntled employees or guests through effective verbal de-escalation techniques.
  • Responded to emergency situations promptly, ensuring the safety of all building occupants.
  • Handled sensitive information discreetly and adhered to strict confidentiality guidelines when interacting with building occupants or external parties.

Education

High School Diploma -

Worthington High School
West Palm Beach, FL
05.2022

Skills

  • Goal-Oriented
  • Organization
  • Negotiation
  • Performance Tracking
  • CRM Software
  • Customer Service

Timeline

Front Desk Team Member

Youfit
12.2024 - Current

Front Desk Security Guard

Securitas Security Services USA
06.2023 - 01.2024

High School Diploma -

Worthington High School
Cedria Washington