Cedric Charles Ogletree Jr
Atlanta,GA
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
7
7
years of professional experience
Work History
Key Booth Attendant/ Cashier / Valet
A.P.S. (Advanced Pro Services
Atlanta, GA
06.2023 - Current
- Provided customer service to ensure guest satisfaction.
- Answered guest inquiries, recommending shopping, dining or entertainment.
- Restocked supplies as needed throughout shift's
- Verified customer credit to establish payment method for accommodations.
- Received payment from customers and processed transactions accurately.
- Greeted guests in a friendly and professional manner.
- Attended team meetings regularly to discuss operational issues.
- Resolved customer disputes in a timely fashion.
- Transmitted and received messages using telephones or telephone switchboards.
- Exceeded customer satisfaction by finding creative solutions to problems.
Uber Driver
Uber And Lyft
Atlanta, GA
02.2019 - 09.2023
- Arranged to pick up customers or groups.
- Provided helpful information about local attractions or points of interest upon request from customers.
- Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
- Kept track of mileage driven for tax purposes using designated tracking software.
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Drove passengers from pick-up points to deliver to destination.
- Followed regular schedule of pickups for individual customers and groups.
Assistant Store Manager
Greens Beverages
Atlanta, GA
03.2017 - 09.2020
- Implemented campaigns and promotions to help with developing goods and services.
- Recruited and trained new employees to meet job requirements.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Developed a system for tracking inventory and ordering supplies as needed.
- Coached team members and delivered constructive feedback to promote better productivity and build confidence.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Interacted with customers to identify needs and preferences.
Education
Certificate/Diploma - Marketing Management
South Georgia Technical College
Americus, GA05-2015
High School Diploma -
Chamblee Charter High School
Chamblee, GA05-2005
Skills
- Currency Counting
- Money Security
- Internal Controls Compliance
- Foreign Currency Exchanges
- Business Development
References
References available upon request.
Timeline
Key Booth Attendant/ Cashier / Valet
A.P.S. (Advanced Pro Services
06.2023 - Current
Uber Driver
Uber And Lyft
02.2019 - 09.2023
Assistant Store Manager
Greens Beverages
03.2017 - 09.2020
Certificate/Diploma - Marketing Management
South Georgia Technical College
High School Diploma -
Chamblee Charter High School
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