Cedrick L. Carson
Saint Louis,MO
Summary
Cedrick is knowledgeable with solid background in financial services and client relationship management. Adept at identifying client needs and recommending tailored banking solutions. Demonstrated expertise in cross-selling banking products and maintaining high client satisfaction through effective communication and problem-solving. Tasks are consistently done with efficiency while maintaining a professional appearance.
Overview
7
7
years of professional experience
Work History
Personal Banker
Neighbors Credit Union
09.2024 - Current
- Performs operational responsibilities, such as auditing, ITM/ATM maintenance, cash management, and vault maintenance
- Manages member accounts, verifying compliance with credit union policies and procedures
- Provides specific financial advice for member satisfaction and loyalty
- Analyzes member financial needs to recommend suitable products and services effectively
- Collaborated with management to implement process improvements for overall service delivery
Outbound Warehouse Clerk
Sysco
04.2024 - 09.2024
- Collaborated with management team on inventory control processes for accurate stock levels and timely replenishment
- Coordinated shipping and receiving activities to verify shipments against purchase orders
- Conducted daily audits of inventory systems and selection ensuring accuracy and compliance within standards
- Shared best practices and knowledge of warehouse operations
Personal Banker
Academy Bank
11.2023 - 02.2024
- Performs operational responsibilities, such as auditing, ITM/ATM maintenance, cash management, and vault maintenance
- Manages client accounts, verifying compliance with bank policies and procedures
- Provides specific financial advice for member satisfaction and loyalty
- Analyzes client financial needs to recommend suitable products and services effectively
- Collaborated with management to implement process improvements for overall service delivery
Kiosk Sales Lead
ABC Phones - Victra
06.2023 - 11.2023
- Mentored team members on product knowledge and customer engagement techniques
- Developed training programs to enhance team performance and service quality
- Collaborated with management on marketing and promotional strategies to boost product visibility
- Used POS system for sales processes, returns, online orders, and gift card activations
Sales Agent
Ox Car Care
01.2023 - 05.2023
- Developed and maintained strong customer relationships to enhance loyalty, trust, and retention
- Executed sales strategies that aligned with goals for significant revenue growth
- Resolved customer inquiries and problems effectively to ensure high satisfactory rates
- Utilized CRM software for tracking leads, account maintenance, and efficient communication processes
Pharma Production Operator
Apertus Pharmaceuticals
07.2019 - 09.2022
- Manufacturing medicine using standard operating procedure
- Recording data through standard operating procedure
- Followed manufacturing batch records to produce cGMP dosage products- capsules, tablets, creams, and bottle filling.
- Staged and charged raw materials in the production process
- Understands gmp requirements for documentation
Membership Experience Leader
Club Fitness
10.2018 - 07.2019
- Led team in practicing operational improvements to enhance member experience
- Oversaw daily operations and ensuring compliance with safety and quality standards
- Analyzed member feedback to identify areas for program enhancing and increasing engagement
- Coordinated cross-functional initiatives for promotions in health and wellness within the community
- Executed strategies to align club goals with member needs and industry trends.
Education
Certification Program - Personal Training, Nutrition, Strength & Conditioning, Online Coaching
International Sports Science Association (ISSA)
High School Diploma - undefined
Soldan International Studies High School
Saint Louis, MO05.2010
Skills
- Sales Experience
- Fitness Training
- Online Coaching
- Conducting Surveys
- Professional appearance
- Microsoft Applications
- Relationship building
- Branch operations
Timeline
Personal Banker
Neighbors Credit Union
09.2024 - Current
Outbound Warehouse Clerk
Sysco
04.2024 - 09.2024
Personal Banker
Academy Bank
11.2023 - 02.2024
Kiosk Sales Lead
ABC Phones - Victra
06.2023 - 11.2023
Sales Agent
Ox Car Care
01.2023 - 05.2023
Pharma Production Operator
Apertus Pharmaceuticals
07.2019 - 09.2022
Membership Experience Leader
Club Fitness
10.2018 - 07.2019
High School Diploma - undefined
Soldan International Studies High School
Certification Program - Personal Training, Nutrition, Strength & Conditioning, Online Coaching
International Sports Science Association (ISSA)
Awards
Home Depot Associate Of The Month (September-October 2018), Academy Bank Sales Award (January 2024)
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