Ceiarra VanDolah
Jacksonville,FL
Summary
Professional with strong foundation in process management and operational support. Proven track record of optimizing workflows and facilitating team collaboration to achieve results. Known for reliability and adaptability in dynamic environments. Proficient in process documentation and quality control. Goal to finish schooling and to work towards desired career.
Overview
5
5
years of professional experience
Work History
Process Assistant Tier III
Amazon
10.2023 - Current
- Process Assistant for AFE's, currently Outbound Dock
- Mentored Associates on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities if they choose so.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Assisted in the development of key performance metrics to track progress against departmental goals, enabling data-driven decision making.
- Conducted trainings.
Military Service
U.S. Army Florida National Guard
02.2022 - Current
- Company Overview: Department of Defense: Fire and Emergency Services Certifications
- Hazardous Materials Awareness, Hazardous Materials Operations, HazMat Ops-Mass Decontamination, HazMat Ops-Personal Protective Equipment
- Department of Defense: Fire and Emergency Services Certifications
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Process Assistant Tier lll
Amazon
11.2022 - 10.2023
- Support the Area Manager(s) and Associates in IB Stow/Receive Dock or department necessary
- Executes standard work duties while providing policy follow ups, attendance tracking and report labor hours, staff areas
- Projects: SSAT(Stow staffing), Decant Staffing
- Act as an associate resource, train associates and verify SOP compliance
- Participate in Operational Excellence initiatives and execute on production duties while understanding the workflow and daily production goals given
- Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
- Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
- Conducted root cause analysis for recurring issues, leading to targeted corrective actions that effectively resolved problems.
- Enhanced team productivity by conducting regular training sessions on the latest industry best practices.
Regulated Waste Coordinator/Hazmat Specialist Tier III
Amazon.Com Inc.
07.2020 - 11.2022
- Disposed of hazardous waste, including corrosive, toxic, and flammable products, in appropriate receptacles for safe containment and removal
- Handled hazardous waste in alignment with company and environmental policies and regulations
- Complied with federal and local requirements, to maintain team and public safety
- Quarantined chemicals and followed company guidelines, Environmental Protection Agency rules, Department of Transportation regulations and disposal site protocols
- Performed site evaluations, customer surveys and complete Safety Compliance Audits
- Due to EMS/CPR certifications: covered AMCare when specialist would step out or was out for shift, assisting associates with the medical care needed, assisting paper work & followed by giving instructions for after care and necessary follow ups that each associate may need with us or primary
Education
Associate of Applied Science - Undergraduate
St. Johns River State College
Orange Park, FL12-2025
Associates of General Studies - Undergraduate & EMT Cert.
Clackamas Community College
Oregon City, OR12.2021
Skills
- Problem Solver
- Leadership
- Communication
- Microsoft Office/Excel
- PEAK
- Multitasking and organization
- Performance monitoring
- Workflow management
- Decontamination procedures
- Emergency/Safety Management
- Project assistance
- Team oversight
Additional Information - Letter Of Recommendation
Gao Jhoua Vang, 971-271-9204, gaojhoua@amazon.com, To whom it may concern, AMAZON: It is my pleasure to recommend Ceiarra Van Dolah for any T3 Lateral or L4 promotable related and well fit and deemed position here at PDX9. Ceiarra and I have worked in Singles while I was an AM and she was my main lead problem solver and process guide for the year for 2020. In 2021, she was my point of contact for spills for the dock. I thoroughly enjoyed my time working with Ceiarra and have come to know her as one of my most valuable indirects on my team. Day over day she would consistently punctual on being on shift to ensure that the hand off from previous shifts would be cleaned up before start of shift. She is an incredibly hard worker and goes above and beyond with standard work always resulting in the success of the department. Ceiarra’s knowledge in problem solve and hazmat has only been value added to the team. As she was promoted to her new role in hazmat(T3) in less than 1 year of being hired on, she became one of the most reliable point of contacts in addressing all safety concerns I had on the ship dock and was immediate to respond to situations. Along with her undeniable talent, Ceiarra has been an absolute joy to work with as she is a team player, insistent on the highest standards with training, and always brings out the best with others on whichever shift she is on. With her relentless motivation and knowledge in her current and previous paths of work, I absolutely recommend Ceiarra to this new role. She has my highest recommendation and I am happy to endorse her onto your team.
Military Service
Army National Guard FLANG, 02/01/22, Present, Hazardous Materials Awareness, Hazardous Materials Operations, HazMat Ops-Mass Decontamination, HazMat Ops-Personal Protective Equipment
Timeline
Process Assistant Tier III
Amazon
10.2023 - Current
Process Assistant Tier lll
Amazon
11.2022 - 10.2023
Military Service
U.S. Army Florida National Guard
02.2022 - Current
Regulated Waste Coordinator/Hazmat Specialist Tier III
Amazon.Com Inc.
07.2020 - 11.2022
Associate of Applied Science - Undergraduate
St. Johns River State College
Associates of General Studies - Undergraduate & EMT Cert.
Clackamas Community College