Cejay Batiquin
Daly City,CA
Summary
Open minded individual who's enthusiastic and willing to adapt to any work environment. Highly experienced in Customer Service with 7 years of successful experience from wide varieties of job industries. Recognized for outstanding Customer Service, Efficiency, and Productivity due to customer and company satisfaction survey's. Able to produce team work and cooperate with different candidates in order to execute certain tasks. Capable of strongly communicating and building relationships with customers and Candidates for overall satisfaction. Willing to dedicate and apply full potential in order to fulfill the tasks by any means necessary.
Overview
4
4
years of professional experience
Work History
Automotive Technician
Putnam Nissan
12.2021 - 08.2023
- Performed routine maintenance and repairs on variety of vehicles, including diagnostics, engine maintenance and repairs, suspension and brake system repairs
- Consistently achieved customer satisfaction ratings of over 95%
- Diagnosed and repaired complex automotive issues, resulting in 20% reduction in return visits
- Maintained high level of productivity and efficiency, completing average of 10 jobs per day
- Consistently communicating with customers and service advisors about specific vehicle needs and procedures.
Security Officer
Allied Universal
10.2020 - 12.2021
- Guarded for numerous of buildings/sites all over the city of San Francisco, following each building safety policies and guidelines
- Making sure buildings and people are safe inside and outside
- Filing reports for every shift beginning to end
- Constantly communicating with other guards, building management, and building utility engineers
- Experience with challenging customers within the site and difficult citizens outside of the site
- Safely guiding school staff and parents entering and exiting school property
- Preventing theft and robbery in Convenient/Grocery store.
Baggage Handler
PrimeFlight Aviation Services
11.2019 - 03.2020
- Handling numerous of baggage's and luggage's from variety of international airlines
- Constantly prepping for departing flights and sorting different single file lines for specific airlines
- Guiding handful amount of tourists each day to certain destination
- Loading baggage's in boarder customs and baggage inspection rooms, communicating with other airline companies about certain weight and quantity regulations
- Executing high volume flights and overweight bags, on average of 5 flights per shift
- Communicating with belt engineers for jammed conveyor belts
- Assisting tourists for directions and guidance.
Education
High School Diploma -
Jefferson High School
Daly City, CA06.2018
Skills
- Brake system repair and maintenance
- Engine maintenance and repair
- Computer navigation
- Suspension and steering system repair and maintenance
- Attention to Detail
- Efficiency
- Teamwork
- Athletic
- Computer skills
- Friendly
- Operating air compressors
- Managing parts
- Heavy Equipment Operation
- Patience Maintenance
Timeline
Automotive Technician
Putnam Nissan
12.2021 - 08.2023
Security Officer
Allied Universal
10.2020 - 12.2021
Baggage Handler
PrimeFlight Aviation Services
11.2019 - 03.2020
High School Diploma -
Jefferson High School
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