Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cekhi Hallback

Pompano Beach,FL

Summary

Highly organized and efficient receptionist with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Demonstrated ability to improve office processes for better workflow and client satisfaction. Successfully enhanced the welcoming atmosphere of previous workplaces while efficiently managing multiple tasks simultaneously. Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

American Way Health
Fort Lauderdale, FL
05.2023 - 01.2025
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Answered customer inquiries via phone, email, and chat.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.

Education

High School Diploma -

Coconut Creek, Highschool
Coconut Creek, FL
06-2023

Skills

  • Spreadsheet tracking
  • Telephone etiquette
  • Visitor registration
  • Customer assistance and interaction
  • Decision-making
  • Scheduling
  • Problem-solving skills
  • Record keeping
  • Filing and sorting
  • Document management

Timeline

Customer Service Representative

American Way Health
05.2023 - 01.2025

High School Diploma -

Coconut Creek, Highschool
Cekhi Hallback