Celeena Lopez
Bonham,TX
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Wings Over Bonham. Proven ability in cash handling and guest engagement, consistently enhancing customer experiences and fostering loyalty. Recognized for training new staff and maintaining operational excellence in fast-paced environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Wings Over Bonham
Bonham, TX
04.2025 - Current
- Delivered exceptional customer service, ensuring a positive dining experience for all patrons.
- Managed order accuracy by effectively communicating with kitchen staff and minimizing mistakes.
- Trained new team members on menu offerings and best practices for guest interactions.
- Assisted in maintaining cleanliness and organization of dining area, enhancing overall ambiance.
Cashier
Wings Over Bonham
Bonham, TX
04.2025 - Current
Cashier
Braums Ice Cream And Dairy
Bonham, TX
05.2023 - 02.2024
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of the checkout area to enhance customer experience.
- Assisted in stocking shelves and managing inventory to ensure product availability.
- Trained new cashiers on operational procedures and customer service protocols effectively.
- Monitored cash register for discrepancies, ensuring accountability and accuracy in financial reporting.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
In Progress - Sonography
Collin County Community College
McKinney, TXSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Customer service
Certification
TABC License
Food Handlers License
Languages
Spanish
Native or Bilingual
Timeline
Server
Wings Over Bonham
04.2025 - Current
Cashier
Wings Over Bonham
04.2025 - Current
Cashier
Braums Ice Cream And Dairy
05.2023 - 02.2024
In Progress - Sonography
Collin County Community College