Celenia Mack
Jacksonville
Summary
Dynamic Sales Manager with a proven track record at Kadasieré LLC, excelling in relationship building and team training. Achieved consistent sales growth through strategic planning and effective client management. Skilled in operations and staff oversight, fostering a positive environment that drives performance and enhances customer satisfaction.
Overview
27
27
years of professional experience
Work History
Sales Manager
Kadasieré LLC
Jacksonville ,FL
03.2023 - 04.2026
- Developed and implemented sales strategies to enhance market penetration.
- Trained and mentored junior sales representatives to improve performance.
- Analyzed customer feedback to optimize product offerings and services.
- Collaborated with marketing teams to create targeted promotional campaigns.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues promptly, ensuring high levels of satisfaction and loyalty.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
Home Health Aide
Informed Concepts LLC
Philadelphia, PA
07.2023 - 08.2024
- Assisted clients with daily living activities, ensuring comfort and safety in home environments.
- Administered prescribed medications and monitored client health status for changes or concerns.
- Documented care provided and reported relevant observations to healthcare professionals effectively.
- Collaborated with families to develop personalized care plans that addressed individual needs.
- Implemented strategies to enhance client mobility and promote independence in daily tasks.
- Maintained cleanliness of living spaces, adhering to safety and hygiene standards consistently.
- Advocated for client needs, ensuring access to necessary resources and support services.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
- Followed nutritional plans to prepare optimal meals.
- Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
- Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
- Developed individual care plans for clients based on specific needs.
- Transported clients for medical and personal outings.
Line Manager
Amazon
Bear, DE
10.2022 - 01.2023
- Managed team performance, providing guidance and support to enhance productivity and morale.
- Developed training programs, fostering skill development and operational excellence among staff.
- Analyzed workflow processes, identifying areas for improvement to streamline operations.
- Implemented best practices for inventory management, reducing waste and optimizing stock levels.
- Operated machinery to ensure efficient production flow and minimize downtime.
- Conducted quality checks on products to maintain compliance with safety standards.
- Monitored inventory levels, coordinating with supply chain for timely material replenishment.
- Assisted in maintaining clean and organized work environment in compliance with regulations.
- Loaded and unloaded product on and off conveyor line by routinely lifting up to Number pounds.
- Followed job order for product specifications, dimensions, tolerances, and sequence of operations.
- Reduced downtime through proactive troubleshooting and implementing effective solutions to line issues.
- Followed best manufacturing practices for operation of production equipment.
- Adjusted machine feed and speed to correct machine malfunctions.
Line Operator
Aerotek Staffing Agency
Wayne, PA
08.2017 - 05.2018
- Operated machinery to ensure efficient production flow and adherence to safety standards.
- Monitored equipment performance, identifying issues to minimize downtime and maintain quality output.
- Collaborated with team members to streamline workflows and enhance overall productivity on production line.
- Conducted routine inspections of machinery, ensuring compliance with operational protocols and maintenance schedules.
- Operated machinery to ensure efficient production flow and adherence to quality standards.
- Monitored equipment performance, identifying issues and implementing corrective measures promptly.
- Collaborated with team members to optimize production processes and reduce downtime.
- Conducted routine maintenance checks on equipment, ensuring operational readiness and safety compliance.
- Analyzed production data to identify trends, contributing to continuous process improvement initiatives.
- Maintained accurate records of production output and equipment status for reporting purposes.
- Contributed to a positive company culture by actively participating in team meetings, providing constructive feedback, and fostering an environment of collaboration and mutual support.
- Calibrated and adjusted equipment to achieve quality production.
- Sustained consistent output levels even under high-pressure situations, contributing to overall plant productivity goals being met or exceeded regularly.
Bartender Shift Manager
Rum Keg LLC / Thurkiel Epps
Philadelphia, PA
08.2008 - 06.2016
- Supervised bar operations, ensuring compliance with health and safety regulations.
- Trained and mentored bartending staff on drink preparation and customer service standards.
- Developed efficient workflows to enhance speed of service during peak hours.
- Implemented inventory management practices to minimize waste and optimize stock levels.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
- Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
- Set up bar for operation, obtained cash bank, and stocked service bar.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Consistently maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Reduced wait times for customers by optimizing bartender shifts during high-traffic periods.
Mac 4 Medical Valve Machine Operator
Allied Personnel Services
Allentown, PA
01.1999 - 05.2000
- Operated machinery to ensure efficient production flow and adherence to safety standards.
- Monitored equipment performance and conducted routine maintenance to minimize downtime.
- Collaborated with team members to optimize workflow and achieve production targets.
- Trained new operators on machine operation procedures and safety protocols.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Collaborated with team members to optimize production processes and improve overall performance.
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
- Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
- Provided feedback on equipment performance issues, enabling engineers to develop effective solutions for recurring problems.
- Reduced material waste by implementing precise cutting techniques and careful monitoring of machinery.
- Maintained meticulous records of machine performance and maintenance activities, supporting continuous improvement efforts.
- Ensured high-quality output, rigorously inspecting products to meet quality standards.
Education
No Degree - Industrial Psychology
University Of Phoenix
Philadelphia, PASkills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Verbal and written communication
- Client relationship management
- Positive and upbeat
- Operations
- Team oversight
Timeline
Home Health Aide
Informed Concepts LLC
07.2023 - 08.2024
Sales Manager
Kadasieré LLC
03.2023 - 04.2026
Line Manager
Amazon
10.2022 - 01.2023
Line Operator
Aerotek Staffing Agency
08.2017 - 05.2018
Bartender Shift Manager
Rum Keg LLC / Thurkiel Epps
08.2008 - 06.2016
Mac 4 Medical Valve Machine Operator
Allied Personnel Services
01.1999 - 05.2000
No Degree - Industrial Psychology
University Of Phoenix