CELEST SMITH
WILLIS
Overview
13
13
years of professional experience
Work History
Patient Access Coordinator
Centauri Health Solutions
12.2022 - Current
- Coordinate and schedule patient appointments for radiology procedures
- Communicate with patients, physicians, and other healthcare professionals to gather necessary information to process imaging exams
- Verify insurance coverage and obtain pre-authorization for procedures, ensuring compliance with insurance guidelines
- Collaborate with the radiology team to optimize patient flow and ensure efficient utilization of resources
- Assist in resolving scheduling conflicts and addressing patient concerns or complaint
- Adhere to all relevant policies, procedures, and regulations to maintain patient confidentiality and data security
- Maintain accurate and up-to-date patient records, including demographic information, medical history, and insurance details
Lead Medical Assistant
Woman's Healthcare Affiliates
03.2021 - 12.2022
- Helps in examination and treatment of patients under the direction of a physician.
- Prepares treatment rooms for examination of patients. Cleans rooms after procedures, cleans and disinfects equipment, restocks supplies.
- Helps and accompanies patients from waiting room and prepares patients for examination.
- Interviews patients and records or inputs information to patients' medical record. Collects all medical data to help the physician's ability to draw conclusions about the patient's needs. Ensure all charts and forms for the office visit are ready for the provider.
- Measures, collects and records patient's vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), and prepares patients for examinations and tests, procedures and x-rays.
- Performs routine patient testing, acquires and processes electrocardiograms, and collects and processes blood specimens and urine samples.
- Prepares and administers routine oral, rectal, medications, injections and vaccinations excluding controlled substances, as directed by Physician. Identifies and reports adverse reactions.
- Removes sutures and staples and change sterile and non-sterile dressings, as requested.
Patient Access Coordinator
Ivy Ventures
08.2020 - 03.2021
- Coordinate and schedule patient appointments for radiology procedures
- Communicate with patients, physicians, and other healthcare professionals to gather necessary information to process imaging exams
- Verify insurance coverage and obtain pre-authorization for procedures, ensuring compliance with insurance guidelines
- Collaborate with the radiology team to optimize patient flow and ensure efficient utilization of resources
- Assist in resolving scheduling conflicts and addressing patient concerns or complaint
- Adhere to all relevant policies, procedures, and regulations to maintain patient confidentiality and data security
- Maintain accurate and up-to-date patient records, including demographic information, medical history, and insurance details
Medical Assistant/Scriber
Interventional Pain Specialist
07.2012 - 08.2019
- Records details of chief complaint, history of present illness, review of systems, past medical history, social history, family medical history, disease risk factors, medications and allergies
- Records details of physical exam, including pertinent positives and negatives, noted abnormalities and patient general condition.
- Records orders as desired by medical provider and provides consistent updates to the provider for completion of those orders.
- Assists in disposition of patient, whether discharged or admitted, including discharge instructions, admission orders, follow-up instructions, and documentation of prescription medications.
- Ensures compliance with EMR-required measured data, such as E/M coding requirements, Meaningful Use criteria and documentation of Medical Decision Making.
Education
AAS - Medical Administration
Galveston Community College
01.2017
Certificate - Medical Records
Galveston Community College
01.2017
Certificate - Medical Coding
Galveston Community College
01.2017
Diploma - undefined
Dickinson High School
01.1997
Skills
- Effective communication
- Problem solving
- Adaptability to change
- Leadership and motivation
Timeline
Patient Access Coordinator
Centauri Health Solutions
12.2022 - Current
Lead Medical Assistant
Woman's Healthcare Affiliates
03.2021 - 12.2022
Patient Access Coordinator
Ivy Ventures
08.2020 - 03.2021
Medical Assistant/Scriber
Interventional Pain Specialist
07.2012 - 08.2019
AAS - Medical Administration
Galveston Community College
Certificate - Medical Records
Galveston Community College
Certificate - Medical Coding
Galveston Community College
Diploma - undefined
Dickinson High School