Celeste Acosta
Rosenberg
Summary
Dynamic and detail-oriented receptionist with a proven track record at Oakwood Wellness Group, excelling in customer service and conflict resolution. Adept at managing multi-line phone systems and scheduling, while maintaining a professional demeanor. Recognized for strong multitasking abilities and attention to detail, ensuring a welcoming environment for clients and staff alike.
Overview
2
2
years of professional experience
Work History
Receptionist
Oakwood Wellness Group
21376 Provincial Blvd Katy, Tx 77450
06.2023 - 03.2025
- Greeted and assisted clients, visitors, and staff in a professional and friendly manner
- Managed multi-line phone system, directed calls, and handled inquiries efficiently
- Scheduled appointments and maintained calendars for management and staff
- Performed administrative tasks including data entry, filing, scanning, and document preparation
- Processed incoming and outgoing mail and deliveries
- Maintained organized reception area to ensure a welcoming environment
- Handled customer concerns and resolved issues promptly and professionally
- Assisted with billing, payments, and basic bookkeeping tasks (if applicable)
- Maintained confidential records and ensured data accuracy
- Coordinated office supplies inventory and placed orders as needed
Education
High School Diploma -
Lamar Consolidated High School
Rosenberg, TX05.2019
Skills
- Excellent verbal and written communication
- Professional phone etiquette
- Customer service and client relations
- Conflict resolution
- Active listening
- Interpersonal skills
- Strong multitasking abilities
- Time management
- Attention to detail
- Problem-solving skills
- Ability to work under pressure
- Team collaboration
- Professional appearance and Demeanor
Languages
Spanish
Limited Working
Timeline
Receptionist
Oakwood Wellness Group
06.2023 - 03.2025
High School Diploma -
Lamar Consolidated High School