Celeste Aragon
San Diego,CA
Summary
Results-driven Business & Property Manager with extensive experience in property management and tenant relations, adept at boosting revenue and ensuring compliance through precise financial reporting and data analysis. Skilled in asset management and conflict resolution, promoting operational efficiency and business expansion through effective communication. Focused on deploying innovative approaches to elevate property standards and optimize real estate profits.
Overview
26
26
years of professional experience
Work History
Business & Property Manager
San Diego County Regional Airport Authority
09.2016 - Current
- Manage tenant relations, ensuring compliance and resolving issues promptly.
- Oversee property inspections and coordinate maintenance to meet lease standards.
- Implement tenant improvements and manage move-in/out processes efficiently.
- Negotiate lease terms and execute amendments, enhancing tenant satisfaction.
- Utilize ABRM Accounting software for streamlined lease management and billing efficiency.
- Liaised between tenants and airport collections, streamlining rent collection processes and fostering positive tenant relationships.
- Resolved tenant issues promptly, demonstrating a commitment to service excellence and enhancing overall tenant experience.
- Managed tenant relations, ensuring compliance and resolving issues promptly, leading to improved tenant retention and satisfaction.
- Coordinated property inspections and maintenance, enhancing lease standards and fostering strong relationships with service providers.
- Utilized ABRM software for effective lease management, significantly improving billing efficiency and reducing administrative workload.
- Negotiated lease terms and executed amendments, demonstrating commitment to tenant needs and enhancing overall satisfaction.
- Managed tenant relations to enhance satisfaction, leading to improved retention rates and a positive community atmosphere.
- Streamlined property inspections, implementing a digital tracking system that increased efficiency and ensured compliance with lease standards.
Business & Tenant Relation Specialists
San Diego County Regional Airport Authority
02.2011 - 09.2016
- Oversaw operations for retail concession properties and passenger service tenants.
- Managed pricing processes and approvals.
- Conducted merchandise audits to adherence to street market standards.
- Reviewed and approved modifications to tenant hours of operation.
- Facilitated tenant relocations and coordinated operational activities.
- Conducted industry research and surveys as requested by management.
- Coordinated and scheduled meetings, including room reservations, catering, and technical setup.
- Managed daily office operations and maintained office supply inventory, ensuring efficient workplace functionality.
Corporate Services Assistant
San Diego Airport Authority
01.2005 - 01.2011
Administrative Assistant
East County YMCA
01.2004 - 01.2005
Loan Preparer
Loan Star Financial
01.2004 - 01.2004
Community Relations Coordinator
San Diego Blood Bank
01.2000 - 01.2004
Education
Business Administration and Management
Concession Management
Airport Revenue Generation
Skills
- Tenant relations and property management
- Contract negotiation and lease administration
- Financial reporting and budget oversight
- Operations management and regulatory compliance
- Customer service and conflict resolution
- Construction management and maintenance coordination
- Business development and data analysis
- Asset management and revenue generation
Training
- Latina Success Program: Educational Leadership and Management - MANA of San Diego Via Center for Creative Leadership
- Leading at All Levels Program - San Diego Airport Authority
- Take Flight Leadership Program - San Diego Airport Authority
Timeline
Business & Property Manager - San Diego County Regional Airport Authority
09.2016 - Current
Business & Tenant Relation Specialists - San Diego County Regional Airport Authority
02.2011 - 09.2016
Corporate Services Assistant - San Diego Airport Authority
01.2005 - 01.2011
Administrative Assistant - East County YMCA
01.2004 - 01.2005
Loan Preparer - Loan Star Financial
01.2004 - 01.2004
Community Relations Coordinator - San Diego Blood Bank
01.2000 - 01.2004
University of Phoenix - , Business Administration and Management
Airport Council International - , Concession Management
Airport Council International - , Airport Revenue Generation
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