Celeste Ayala
Hallandale,FL
Summary
Maintains focus and positive attitude in stressful situations and high-volume environments. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues with a great work ethic!
Overview
3
3
years of professional experience
Work History
Lead Barista
Dunkin Donuts & Baskin Robbins
Hallandale, FL
05.2023 - Current
- Enhanced customer satisfaction by providing efficient and personalized beverage preparation.
- Streamlined workflow for barista team members by implementing effective task delegation.
- Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
- Collaborated with the management team to develop innovative beverage recipes, increasing sales and customer satisfaction.
- Self-motivated, with a strong sense of personal responsibility.
Restaurant Hostess
Cucina Dania Point
Dania Beach, FL
08.2021 - 12.2022
- Answered customer questions about hours, seating, and menu information.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Managed food preparation activities, such as cutting ingredients to size and preparing sauces and garnishes.
Restaurant Waitress
Flanigan's Seafood Bar And Grill
North Miami, FL
06.2021 - 09.2022
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Served food and beverages promptly with focused attention to customer needs.
- Streamlined dining experience for guests by efficiently managing food orders and delivering meals promptly.
- Balanced multiple responsibilities simultaneously, managing order-taking, drink refills, and general guest inquiries effectively.
Education
High School Diploma -
Henry D Perry
Pembroke Pines, FL06.2021
Skills
- Conflict Management
- Adaptable and Flexible
- Order Accuracy and Delivery
- Menu Memorization
- Hospitality service expertise
Timeline
Lead Barista
Dunkin Donuts & Baskin Robbins
05.2023 - Current
Restaurant Hostess
Cucina Dania Point
08.2021 - 12.2022
Restaurant Waitress
Flanigan's Seafood Bar And Grill
06.2021 - 09.2022
High School Diploma -
Henry D Perry