Celeste Bishop
Kansas City,KS
Summary
Attentive individual with drive to work in fast-paced environments. Engaging demeanor with great communication skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level positions. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Service Assistant
Bob Allen Ford
08.2023 - Current
- Greeted guests with warmth and professionalism for friendly, helpful service.
- Parked and retrieved cars according to customer needs.
- Performed cleaning and maintenance duties as directed.
Intern
Sheffield Family Life Center
02.2023 - 07.2023
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Participated in workshops and presentations related to projects to gain knowledge.
- Interacted with customers by phone, email, or in-person to provide information.
Manager
Culver's Fast Food Restaurant Chain
06.2018 - 02.2023
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.
Education
Associate of Arts - Worship Ministry/Theology
Kansas Christian College
Overland Park05.2024
Skills
- Customer Assistance
- Food Service
- Customer Service
- Hospitality
- Cleaning Techniques
- Time Management
- Task Prioritization
- Complaint Handling
- Attention to Detail
- Problem Solving
- Scheduling
- Telephone Etiquette
Timeline
Service Assistant
Bob Allen Ford
08.2023 - Current
Intern
Sheffield Family Life Center
02.2023 - 07.2023
Manager
Culver's Fast Food Restaurant Chain
06.2018 - 02.2023
Associate of Arts - Worship Ministry/Theology
Kansas Christian College
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