Summary
Overview
Work History
Education
Skills
Timeline
Generic

Celeste Conlon

Lansdale

Summary

Highly knowledgeable Student Finance Advisor with experience in financial aid counseling, loan management, and budget development. Strengths include strong communication skills, ability to explain complex financial concepts to students and families, and proficiency in financial aid software programs. Made significant impact in previous role by developing effective strategies to increase student understanding of financial responsibilities.

Overview

6
6
years of professional experience

Work History

Student Finance Advisor

Adtalem Global Education
Lansdale
11.2023 - Current
  • Assisted in the development of financial literacy programming for university students.
  • Maintained up-to-date knowledge of current state, federal, institutional, and private funding resources available to students.
  • Responded promptly to customer inquiries via phone or email concerning any issues related to their finances at the university.
  • Analyzed financial aid award packages for appropriateness based on individual student needs.
  • Adhered to company policies and applicable laws while collecting debts from students.

District Sales Manager

ADP
Allentown
07.2020 - 02.2023
  • Increased sales by offering advice on payroll products and promotions.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Answering clients questions regarding products and prices.

Sales Representative

ADT
Allentown
07.2019 - 07.2020
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered inquiries from prospective customers regarding features of products and services offered.
  • Reviewed monthly performance against targets set by management team.

Education

Associate of Science -

Northampton Community College
Bethlehem, PA

Skills

  • Financial literacy
  • Financial analysis
  • Regulatory compliance
  • Customer service
  • Data management
  • Budgeting strategies

Timeline

Student Finance Advisor

Adtalem Global Education
11.2023 - Current

District Sales Manager

ADP
07.2020 - 02.2023

Sales Representative

ADT
07.2019 - 07.2020

Associate of Science -

Northampton Community College