CELESTE DIMARIA

• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

• Cultivated warm relationships with regular customers.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
• Seated customers in timely manner by managing reservations and waitlists skillfully.
• Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
• Provided friendly customer service to guests and addressed concerns.
• Monitored safety of guests in and around swimming pool.
• Responded to emergency situations in a timely, efficient manner.
• Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
• Assisted in organizing and implementing recreational activities and programs.

Cared for toddlers and elementary school aged children

Coordinated arts and crafts

Played games and outdoor activities

Prepared healthy snacks and meals