Mia Astacio
Brunswick,GA
Summary
Experienced professional in emergency response and injury management, skilled in problem-solving and organization. Proven track record in enhancing guest experiences through effective communication and teamwork in dining and athletic environments. Demonstrates strong customer service abilities and excels in fast-paced settings, ensuring safety and satisfaction. Committed to fostering positive interactions and building long-term customer loyalty through exceptional service.
Overview
3
3
years of professional experience
3
3
Certifications
Work History
Server
Cracker Barrell
BRUNSWICK, GA
12.2025 - Current
- Delivered prompt customer service by accurately taking and delivering food orders.
- Maintained cleanliness of dining area and ensured proper table settings.
- Assisted team members during peak hours to enhance service efficiency.
- Recommended menu items based on guest preferences and dietary restrictions.
- Processed payments using point-of-sale system, ensuring accuracy in transactions.
- Collaborated with kitchen staff to guarantee timely meal preparation.
- Trained new servers on restaurant standards and operational procedures.
- Resolved guest inquiries and issues to improve overall dining experience.
Student Athletic Trainer
Brunswick High School
Brunswick, Georgia
06.2023 - Current
- Assisted athletes in developing injury prevention and rehabilitation protocols.
- Provided immediate care to injured athletes during events.
- Coordinated emergency response procedures for sports injuries on site.
- Maintained comprehensive records of treatments administered to athletes.
- Collaborated with physicians to devise effective treatment plans for injuries.
- Educated athletes on wellness practices and injury prevention strategies.
- Created tailored rehabilitation programs for athletes recovering from injuries.
- Conducted regular inspections of training equipment to uphold safety standards.
Before and After School Assistant
fredrica academy
Saint Simons Island, Georgia
08.2025 - 01.2026
- Maintained safe play environment to ensure children's well-being.
- Observed and monitored children's play activities for safety and engagement.
- Supported children's emotional and social development through positive interactions.
- Developed and implemented lesson plans tailored to various age groups.
- Managed hands-on crafts to enhance creativity and developmental skills.
- Maintained organized, clean classroom and play areas for optimal learning.
- Collaborated with team members to design engaging social-emotional activities.
- Managed administrative tasks, including attendance and supply tracking.
Server Assistant
Longhorn Steakhouse
Brunswick, Georgia
04.2024 - 11.2025
- Delivered food and beverages promptly to enhance service efficiency.
- Maintained cleanliness of dining areas and ensured proper setup for service.
- Supported staff during peak hours by efficiently managing guest requests.
- Collaborated with kitchen personnel to expedite food preparation and delivery.
- Engaged guests through attentive service to elevate dining experiences.
- Trained new staff on operational procedures and customer service standards.
- Assisted with monitoring tables for customer satisfaction and additional needs.
- Performed opening and closing duties, including restocking supplies and cleaning workstations.
Lifeguard
Summer Waves
Jekyll Island, Georgia
05.2025 - 07.2025
- Performed emergency rescues and provided first aid as required.
- Monitored pool area for safety compliance and identified potential hazards.
- Enforced pool rules to maintain a safe environment for guests.
- Communicated safety protocols effectively with team members and guests.
- Maintained constant surveillance of patrons to ensure swimmer safety.
- Participated in monthly training courses to stay current on rescue techniques.
- Reported unsafe conditions or suspicious activities immediately to management.
- Cleaned and maintained pool facilities, ensuring cleanliness and hygiene.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA09-2025
Brunswick High School
Brunswick, GA08-2023
Skills
- Customer service
- Team collaboration
- Sport injury management
- First aid response
- Classroom management
- Emergency preparedness
- Effective communication
- Lesson planning
- Time management
- Sales techniques
- POS operation
- Food safety
- Emergency response
- Injury prevention
- First aid certification
- Problem-solving
- Documentation skills
- Software installation
- Record keeping
- Critical thinking
- Fluent in Spanish
- Verbal communication
- Friendly, positive attitude
- [Microsoft] software proficiency
- AED operation
- First aid and CPR
Languages
English
Native/ Bilingual
French
Limited
Spanish
Native/ Bilingual
Italian
Limited
Certification
CPR
Affiliations
Volunteer, Toy drive- Brunswick, GA (2024-2025)
Timeline
Server
Cracker Barrell
12.2025 - Current
Before and After School Assistant
fredrica academy
08.2025 - 01.2026
Lifeguard
Summer Waves
05.2025 - 07.2025
Server Assistant
Longhorn Steakhouse
04.2024 - 11.2025
Student Athletic Trainer
Brunswick High School
06.2023 - Current
High School Diploma -
Penn Foster Career School
Brunswick High School