Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Rachel West

Buda,TX

Summary

Proven to excel in high-pressure environments, I leveraged my emergency response and customer service skills at Manchaca Fire Rescue and Ramen Tatsuya, respectively. Demonstrating exceptional teamwork and a strong work ethic, I enhanced guest experiences and contributed to life-saving operations, showcasing my ability to manage critical situations effectively and with empathy.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Server

Ramen Tatsuya
10.2022 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Firefighter

Manchaca Fire Rescue
12.2021 - 05.2024
  • Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
  • Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
  • Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
  • Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
  • Contributed to positive outcomes during multi-agency responses by effectively collaborating with law enforcement personnel, paramedics, and other emergency service providers.

Education

No Degree - Fire Science

Austin Community College
Austin, TX

High School Diploma -

Jack C Hays High School
Buda, TX

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Hospitality service expertise
  • First Aid Certified
  • Structural Firefighting
  • Stress tolerance and resilience
  • Medical Response
  • Fitness and Agility
  • Emergency Response
  • Medical equipment usage
  • Emergency medical treatment

Certification

  • EMT - Certified Emergency Medical Technician
  • Certified Firefighter

Timeline

Server

Ramen Tatsuya
10.2022 - Current

Firefighter

Manchaca Fire Rescue
12.2021 - 05.2024

No Degree - Fire Science

Austin Community College

High School Diploma -

Jack C Hays High School

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