Celeste Frey
Allen
Summary
Detail-oriented Server with extensive experience in customer service at Lazy Dog Restaurant & Bar. Proficient in cash handling and guest engagement, effectively resolving inquiries to enhance satisfaction. Demonstrated ability to perform under pressure while maintaining service quality and training new team members.
Overview
4
4
years of professional experience
Work History
Server
Lazy Dog Restaurant & Bar
03.2023 - Current
- Enhanced guest satisfaction through exceptional service in busy restaurant environments.
- Coordinated with kitchen staff for timely and accurate order delivery.
- Trained new servers on menu offerings and service excellence standards.
- Resolved customer complaints effectively, boosting overall guest satisfaction rates.
- Exhibited strong multitasking abilities managing multiple tables without sacrificing service quality.
- Collaborated with team members during peak shifts for optimal guest experiences.
Consultant And Marketing
Amazing Lash Studio
02.2022 - 03.2023
- Reduced client wait times by streamlining appointment scheduling processes.
- Identified service improvement areas by analyzing customer feedback data.
- Ensured supply availability and minimized waste through effective inventory management.
- Increased brand engagement by developing strategic social media campaigns.
Education
High School Diploma -
Mckinney Boyd High School
McKinney, TXSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Lazy Dog Restaurant & Bar
03.2023 - Current
Consultant And Marketing
Amazing Lash Studio
02.2022 - 03.2023
High School Diploma -
Mckinney Boyd High School