Celeste Garcia
Chula Vista,CA
Summary
Ambitious detail-oriented coordinator with over 6 years of extensive experience performing clerical duties and providing exceptional customer service while performing data entry tasks.
Overview
12
12
years of professional experience
Work History
Freelance Designer
Liquid I.V.
09.2021 - Current
- Created digital image files for use in digital and traditional printing methods
- Designed website layouts, templates, and unique branded looks
- Built corporate brands by designing cohesive looks between elements
- Put together videos for social media, advertising, and informational purposes
- Managed a small team while providing feedback to uphold company brand standards while Managing multiple projects simultaneously
- Maintained accountability of creative database for all clients. Assisted and trained other employees in specific tasks and job techniques
- Assisted in the development and implementation in administrative procedures to ensure products meets legal compliance
Coordinator & IT Specialist
24 Hour Fitness
01.2016 - 01.2017
- Prepared all outgoing referrals
- Strictly followed all federal and state guidelines for release of information
- Provided administrative support for upper leadership
- Helped customers with purchases, taking phone calls, checking availability of required services, processing payments, and answering to client inquiries
- Ensured work stations can successfully connect to networks and access business-critical data at all times
- Sold services and products to customers, troubleshot customer problems, and helped set up hardware or software
- Identified issues with new hardware or software and worked with users to quickly resolve issues and prevent delays
Sales Associate
Lululemon
01.2015 - 01.2016
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
Receptionist
24 Hour Fitness
02.2012 - 09.2013
- Carefully reviewed records for accuracy and completion as required
- Posted charges, payments, and denials into system database. Maintained proper data entry for new memberships and requested cancellations
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Confirmed appointments, communicated with clients, and updated client records.
- Corresponded with clients through email, telephone, or postal mail.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed multiple tasks and met time-sensitive deadlines
- Resolved customer problems and complaints. Consistently communicated in a professional manner both in person and by telephone
- Stocked shelves, counters, and tables with merchandise
- Provided prompt and courteous service to all customers
- Stay informed of store policies, procedures, and promotions. Protected company assets through daily checks, inventory and regular monitoring of surveillance equipment
Education
Bachelor of Arts -
San Diego State University
San Diego, CA06.2015
High School Diploma -
Our Lady of Peace
San Diego, United States06.2012
Skills
- Maintains strict confidentiality
- Strong work ethic
- Exercises good judgment
- Strong planning skills
- Deadline-driven
- Team player with positive attitude
- Ability to type 80 words per minute
- Data Entry
- Cross-functional Collaboration
- Project Management
- Problem Solving
- Sales
Timeline
Freelance Designer
Liquid I.V.
09.2021 - Current
Coordinator & IT Specialist
24 Hour Fitness
01.2016 - 01.2017
Sales Associate
Lululemon
01.2015 - 01.2016
Receptionist
24 Hour Fitness
02.2012 - 09.2013
Bachelor of Arts -
San Diego State University
High School Diploma -
Our Lady of Peace
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