Celeste Gonzalez
Ontario,CA
Summary
Results-driven office manager with expertise in streamlining operations and enhancing patient interactions. Proven ability to improve workflow efficiency and foster team collaboration.
Overview
2027
2027
years of professional experience
Work History
Office Manager
Brentwood Dental Arts
Los Angeles, CA
2024 - Current
- Organized office operations to enhance workflow efficiency and improve patient scheduling.
- Managed inventory of dental supplies, ensuring timely procurement and cost-effective usage.
- Supervised front desk staff, fostering a collaborative environment and improving patient interaction.
- Developed office policies and procedures to streamline administrative tasks and reduce errors.
- Implemented electronic health record systems, optimizing data management for patient information accessibility.
- Coordinated staff training sessions to elevate service quality and maintain compliance with industry standards.
Dental Insurance Biller
Coastal Dental Group
08.2008 - 06.2017
- Processed dental insurance claims accurately and efficiently to ensure timely reimbursement.
- Reviewed patient accounts to verify insurance coverage and eligibility for procedures.
- Communicated with insurance providers to resolve claim discrepancies and obtain necessary information.
- Maintained comprehensive records of billing transactions and patient interactions for auditing purposes.
Education
GED -
Sierra Adult School
Whittier, CA02.2000
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Customer relations
- Clear oral/written communication
Timeline
Dental Insurance Biller
Coastal Dental Group
08.2008 - 06.2017
Office Manager
Brentwood Dental Arts
2024 - Current
GED -
Sierra Adult School