Celeste Hamann

To ensure the guest feel important and are given personable, quick and efficient service. Keeping my tables to the satisfactory standards required and always being ahead of the guest needs. Upselling by giving compelling explanations of food or drinks to increase the restaurants sales.

To work alongside my team at a super fast pace while giving attentive service to ensure all guest leave with a smile on their face. Worked very closely with owner to help with checking in deliveries, in charge of training new employees, being available to come in when help is needed, increasing sales by upselling items I feel the customers will also enjoy, being very personable and making the guest visit memorable to bring in new cliental.

To always show up prepared, on time, and presentable for the day. Working alongside kitchen staff and room service to make sure we are all on the same page and giving help where it is needed. Bringing positivity around me to my co workers and the guest. Recommend items and promote specials that my superiors want me to upsell. Being attentive and giving service and smile that makes the guest want to come back.

Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns. Make sure all guest and bride are being catered to. Tables must be bussed at all times to keep the environment clean and presentable. Show up on time always in ironed suit, makeup. and hair pulled back ready to work.