Celeste Locke
El Paso,TX
Summary
Experienced case manager, proficient in efficiently managing large caseloads while maintaining a high standard of care. Excels in high-pressure environments, consistently achieving exceptional results. Provides expert recommendations on the most effective resources and courses of action to meet clients' unique needs.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Caseworker
Emergence Health Network
El Paso, TX
12.2024 - Current
- Provides on-going case management services, skills training and rehabilitation services for adults with mental illness and/or developmental disabilities
- Coordinates and provides related services
- Responsible for coordination, planning and implementation of the Recovery Plan
- Maintains compliance with all Joint Commission training requirements relevant to job duties
Case Manager
Acuity International
El Paso, TX
05.2023 - 07.2024
- Provide participants from Young Adult Case Management Program (YACMP) entry and release
- Conduct orientation, initial interviews, assessments, and tailored service plans
- Conduct regular communication with ICE
- Maintain participants court records
Case Manager
Continuity Global Solutions
Fort Bliss, TX
06.2021 - 01.2023
- Maintain a case load in accordance with Office of Refugee and Resettlement (ORR) policies
- Engage and involve children and their sponsors in the casework process
- Document progress that children and family/sponsors make toward risk reduction, and positive case outcomes
- Prepare, submit, and maintain accurate records, files, forms statistics and additional information in accordance with agency policies
- Participate in case staffing
Education
Masters in Social Work -
University of Houston
Houston, TX05.2027
Bachelor of Science - Interdisciplinary Studies, Sociology
University of Houston Downtown
Houston, TX12.2020
Associate of Arts - Psychology
El Paso Community College
El Paso, TX05.2016
High School Diploma -
Eastwood High School
El Paso, TX05.2013
Skills
- Effective communication
- English/Spanish
- Community Outreach
- Client advocacy
- Case Management
- Problem solving
- Assessment/Intake interviews
- Case documentation
- Multi-tasking
- Time management
Certification
- CPR and First Aid Certified, 12/01/24, 12/31/26
- ANSA Certification, 12/01/24, 12/31/26
- QMHP-CS Certification, 12/01/24, 12/31/26
- Illness Management and Recovery Certification, 12/01/24, 12/31/26
- Cooccurring Psychiatric and Substance use disorders Certification, 12/01/24, 12/31/26
Accomplishments
- Received certificate for record of outstanding accomplishments at ORR Emergency Intake Shelter (EIS)
- Featured on Sites newsletter for being detailed oriented on all cases
Social Learning Experience
- Houston Food Bank, Houston, TX, 09/01/19, 12/31/19, Warehouse and Food Pantry, Fill boxes with food for schools and shelters, Organize food pantry and display food in pantry for clients
- Front Steps-Homeless Shelter, Austin, TX, 09/01/18, 01/31/19, Mail and Hygiene Desk, Dinner Service, Administrative Work
Timeline
Caseworker
Emergence Health Network
12.2024 - Current
Case Manager
Acuity International
05.2023 - 07.2024
Case Manager
Continuity Global Solutions
06.2021 - 01.2023
Masters in Social Work -
University of Houston
Bachelor of Science - Interdisciplinary Studies, Sociology
University of Houston Downtown
Associate of Arts - Psychology
El Paso Community College
High School Diploma -
Eastwood High School
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