Celeste Ochoa
Los Angeles,CA
Summary
Dynamic Supervisor with a proven track record at WSS Warehouse Shoe Sale, enhancing team productivity through effective scheduling and strong leadership. Skilled in training and mentoring, I fostered a collaborative environment that improved customer satisfaction and streamlined workflows, demonstrating adaptability and problem-solving abilities to achieve organizational goals.
Overview
9
9
years of professional experience
Work History
Supervisor
WSS Warehouse Shoe Sale
06.2016 - 01.2025
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
- Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
Education
West Adams Prep
Los Angeles, CA06.2016
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Employee motivation
- Decision-making
- Complex Problem-solving
- Team building
- Schedule development
- Payroll processing
- Organizational skills
- Active listening
- Adaptability and flexibility
- Effective communication
- Self motivation
- Reliability
- Problem-solving abilities
- Teamwork
- Team leadership
- Inventory management
- Organizational development
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Supervisor
WSS Warehouse Shoe Sale
06.2016 - 01.2025
West Adams Prep