Alexis Castaneda

Experience with brand new construction.

Lease up property of 900 units

• Responded to requests and scheduled appointments for property showings.
• Verified tenant incomes and other information before accepting lease applications.
• Greeted clients, showed apartments, and prepared leases.

• Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
• Communicated with clients to understand property needs and preferences.
• Maintained connections with clients to encourage repeat business and referrals.
• Advertised client properties through websites, social media and real estate guides.
• Experienced with doing 1000 calls in one day and Increased client interest within the office.

• Experienced with luxury apartment buildings of a 800 unit lease up property.
• Have remained top leaser through out my career with GHP and Awarded in the mentorship program as a leader.
• Trained my Colleagues with Knock, Roommate add on's and Yardi Screening.
• Toured property with prospective tenants and provided wealth of information in regards to its key features.
• Stepped in to leader position when management was not available, I submitted pricing specials and have helped with Monday reports for our regional manager.
• Marketed property to local businesses through

• Experienced with newer construction with 385 Units.
• Took over leadership rolls when we did not have a leasing manager on property.
• Distributed and followed up on tenant renewal notices.
• Deescalated major issues and concerns from residents without having to escalate to a manager.
• Marketed diverse properties to prospective clients and consistently exceeded target closing rates.

• Monitored social media and online sources for industry trends.
• Managed quality assurance program including on site evaluations, internal audits and customer surveys.
• Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.

• Trained as cashier/sales associate and provided back-up coverage to provide customers with optimal support.
• Consistently met upsell goals by highlighting target merchandise with strategic promotional approaches.
• Interviewed and hired strong candidates for team openings, using newspapers, job boards and social media to find applicants.
• Prepared quotes for new products and services and composed budgets.

• Trained and developed new sales team associates in products, selling techniques and company procedures.
• Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
• Delivered high level of assistance by locating products and checking store system for merchandise at other sites.