Celeste Rojas
Adelanto,CA
Summary
Experienced receptionist at Palmdale Medical, adept at optimizing appointment scheduling and enhancing patient experiences. Demonstrated excellence in organization and time management, ensuring efficient operations. Successfully managed multi-line phone systems, directing calls with precision. Proven ability to handle inquiries, contributing to a welcoming atmosphere. Enhanced reception area cleanliness, improving patient satisfaction by 20%.
Overview
2
2
years of professional experience
Work History
Receptionist
Palmdale Medical
02.2024 - 09.2024
- Greeted patients and visitors, ensuring a welcoming atmosphere in the medical facility.
- Managed multi-line phone system, directing calls to appropriate departments efficiently.
- Scheduled appointments using electronic health record (EHR) software, optimizing calendar management.
- Assisted patients with check-in processes, verifying insurance information and identification.
- Maintained cleanliness and organization of reception area, enhancing patient experience.
- Handled patient inquiries and concerns, providing accurate information about services offered.
Pet Handler
Beckey Phony Express
05.2023 - 10.2023
- Maintained cleanliness of pet handling facilities, promoting a healthy environment for both animals and staff members.
- Provided basic grooming services, such as bathing, brushing, and nail trimming, to keep pets looking clean and tidy during their stays.
- Assisted in the coordination and execution of special events involving animals such as adoption days or community outreach programs, promoting responsible pet ownership within our local area.
Store Clerk
Stater Brothers Markets
08.2022 - 03.2023
- Assisted customers with product inquiries and checkout processes, enhancing shopping experience.
- Maintained clean and organized sales floor to promote safety and efficiency.
- Stocked shelves and replenished inventory, ensuring product availability for customers.
- Operated point-of-sale systems accurately, processing transactions efficiently.
- Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
Education
High School Diploma -
Learning For Life
Adelanto, CA07-2022
Skills
Organization skills
Time management
Telephone skills
Data entry
Appointment scheduling
Timeline
Receptionist
Palmdale Medical
02.2024 - 09.2024
Pet Handler
Beckey Phony Express
05.2023 - 10.2023
Store Clerk
Stater Brothers Markets
08.2022 - 03.2023
High School Diploma -
Learning For Life