Celeste Symons
Texas Roadhouse, Inc.
Ames,IA
7
years of professional experience
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Work History
Server
7 Months- I would greet customers with a smile on my face and work with the kitchen to deliver food and drinks in a timely manner. I would provide great recommendations based of the guests prior experience with sushi to make sure they enjoy the food they chose. I helped keep the work place clean and made sure that things were stocked properly. I would notice the small details and replace water, silverware, plates, and accommodate the guests needs. I made sure that guests leave feeling thoroughly taken care of.
Server/Server Trainer/Bartender
2 Years 3 Months- Greeted customers warmly, suggested drinks to enhance their experience, and delivered knowledgeable and engaging service. I stocked sauces and maintained cleanliness in the serving area. I would help guests with any problems during their visit providing solutions making sure guests left with a smile on their face and felt taken care of. in November 2025, I won our service with heart contest, having the most guest compliments within that month.
Server
4 Months- I welcomed customers and took their orders, giving recommendations, answering questions and providing other important information to them, as well as serving them their food and their drinks in a timely manner making sure that the food was enjoyed. Ensured customer satisfaction by being attentive and responsive to their needs throughout the dining experience.
Crew Trainer
2 Years 1 Month- Trained new crew on efficient order-taking and POS navigation. I would also train them on the most efficient ways to hand out orders and take cash, making drinks and baking bakery items, as well as helping guests with incorrect orders and providing solutions. Oftentimes, I would help the managers make sure everything went smoothly, and I would also work in the kitchen.
Education
High school diploma
Skills
Exceptional customer service
Guest engagement
Guest relations
Beverage preparation
Cash handling
Service prioritization
Service efficiency
Multitasking and organization
Cleanliness standards
Team collaboration
Task management
Memory retention
Composed attitude
Timeline
Server
Wasabi Somerset
03.2026 - CurrentRead More
Server/Server Trainer/Bartender
Texas Roadhouse, Inc.
07.2024 - CurrentRead More
Server
Hy-Vee, Inc.
04.2022 - 08.2022Read More
Crew Trainer
McDonald's
09.2019 - 10.2021Read More
Ames High School
High school diploma
Read More