Celestina Marcos-Gaspar
Gadsden
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales and maintaining accurate records of all transactions. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Sales Associate
Global Star Marketing
Birmingham, AL
03.2023 - Current
- Used customer insights to develop innovative sales strategies to increase sales.
- Collaborated with cross-functional teams to identify and address customer needs.
- Trained and mentored new sales representatives.
- Managed customer from initial contact to closing with attention to detail to build loyalty.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Skillfully navigated challenging situations with customers, resolving issues swiftly and professionally to maintain brand reputation.
- Contributed to a positive work environment by collaborating with team members and offering support when needed.
Cashier
Wings And Seafood
Gadsden, AL
06.2017 - 02.2023
- Learned duties for various positions and provided backup at key times.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Assisted customers with returns, refunds and resolving transaction issues.
- Reduced wait times for seating by efficiently clearing tables immediately after guests'' departure.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Consistently exceeded management''s performance expectations while adhering to company policies and procedures.
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
Education
Associate of Applied Science - Marketing
Gadsden State Community College
Gadsden, AL05.2023
High School Diploma -
Gadsden City High School
Gadsden, AL05.2018
Skills
- Sales expertise
- Reliable and Responsible
- Sales and Promotions
- Fraud Detection
- Teamwork and Collaboration
- Business Development
- Building Customer Loyalty
- Outgoing Personality
- Customer Service
- Excellent people skills
- Listening Skills
- Organization
- Attention to Detail
- Sales Training
- Customer Satisfaction
- Selling Techniques
Hobbies & Interest
Try to annually plan and organize overseas trips to expand my language skills and my cultural worldview. I feel travel experience conveys a sense of adventure and an eagerness to explore new places, cultures, and ideas. Plus, the ability to adapt and fit into a new environment proves that you have the power to adjust to your new role as well.
I am one who's committed to taking care of their physical health through regular exercise can also be depended upon to take care of their professional responsibilities.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Sales Associate
Global Star Marketing
03.2023 - Current
Cashier
Wings And Seafood
06.2017 - 02.2023
Associate of Applied Science - Marketing
Gadsden State Community College
High School Diploma -
Gadsden City High School